Inside Sales Manager

ExcelR Edtech Pvt Ltd; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

ExcelR Edtech Pvt Ltd is seeking an Inside Sales Manager to generate income through phone sales and superior customer service. This role involves assisting prospective leads in understanding courses and conducting career counseling to help them choose courses that enhance their careers.

The ideal candidate should have at least 1 year in Inside Sales and must have experience in training institutes. This is a full-time position with a focus on customer satisfaction.

Qualifications

• Minimum of 1 year experience in Inside Sales is required.
• Experience in training institutes is preferred.

Responsibilities

• Assist prospective leads in understanding the course and convert them.
• Conduct Career Counseling to help leads choose the right course.
• Prepare sales plans to reach assigned goals.
• Deliver excellent customer service.
• Convert leads from marketing channels.
• Manage customer relations to ensure satisfaction.

Skills

Customer service

Sales strategies

Communication skills

Career counseling

Job description

Job Description

An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts.

Responsibilities and Duties

• Assist the prospective leads in understanding the course in detail and convert them to take up the course.
• Conduct Career Counseling to prospective leads and help them choose the right course to build their career.
• Preparing short-term and long-term sales plan for reaching the assigned goals/targets
• Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed.
• Conversion of leads received through various marketing channels
• Assist prospective students with questions or concerns while maintaining a professional and friendly attitude.
• Generate sales that meet or exceed individual Targets.
• Identifying references through the existing customer base to increase the sales pipeline.
• Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR.
• Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction.

Required Experience, Skills and Qualifications

Job Type: Full-time

Salary: not a constraint for right candidate

Experience: Inside Sales - 1+ year(s) (Required)

Note: Looking only for the candidates who have experience in TRAINING INSTITUTEs