Career Counsellor

ExcelR Edtech Pvt Ltd; Dadri; On-site; INR 400,000 - 600,000; Full time

Job summary

ExcelR Edtech Pvt Ltd in Dadri is looking for an Inside Sales Manager to enhance income through phone sales strategies and exceptional customer service. The ideal candidate will assist prospective students in understanding course offerings and converting leads to enroll.

The role involves conducting career counseling, preparing sales plans, and maintaining customer relations to ensure satisfaction. Candidates must have over a year of experience in Inside Sales, particularly in a training institute. Excellent communication skills are essential.

Qualifications

• 1+ years experience in Inside Sales, preferably in a training institute.
• Proven ability to convert leads into sales.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist leads in understanding courses and converting them.
• Conduct career counseling to help choose the right course.
• Prepare sales plans to reach goals/targets.
• Provide excellent customer service to prospective students.
• Manage customer relations ensuring high satisfaction.

Skills

Phone sales strategies

Customer service skills

Career counseling

Lead conversion

Job description

Job Description

An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts.

Responsibilities and Duties

• Assist the prospective leads in understanding the course in detail and convert them to take up the course.


• Conduct Career Counseling to prospective leads and help them choose the right course to build their career.


• Preparing short-term and long-term sales plan for reaching the assigned goals/targets


• Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed.


• Conversion of leads received through various marketing channels


• Assist prospective students with questions or concerns while maintaining a professional and friendly attitude.


• Generate sales that meet or exceed individual Targets.


• Identifying references through the existing customer base to increase the sales pipeline.


• Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR.


• Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction.

Required Experience, Skills and Qualifications

• Job Type: Full-time


• Salary: not a constraint for right candidate


• Experience: Inside Sales - 1+ year(s) (Required)


• Note: Looking only for the candidates who have experience in TRAINING INSTITUTE