Inside Sales Associate

Durucooperation; Bengaluru; On-site; INR 350,000 - 500,000; Full time

Job summary

Durucooperation, based in Bengaluru, India, is seeking an Inside Sales Associate responsible for generating and qualifying leads, engaging with prospects, and supporting the sales team to convert leads into customers.

The role requires strong communication, follow-up, relationship-building, and basic sales skills, with a focus on working with cross-functional teams to move opportunities through the sales pipeline.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• 1-3 years of experience in inside sales, tele-sales, business development, or a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Ability to handle outbound calls and conduct structured follow-ups.
• Good working knowledge of MS Excel, MS Office, and CRM tools.
• Strong customer-oriented approach and ability to understand business requirements.
• Ability to work independently and meet sales targets.
• Good organizational and time-management skills.

Responsibilities

• Identify and generate potential leads through calls, emails, LinkedIn, databases, and other channels.
• Make outbound calls and conduct regular follow-ups with prospective customers.
• Understand customer requirements and provide relevant product/service information.
• Qualify leads based on customer needs, budget, decision-making authority, and purchase timeline.
• Maintain accurate records of leads, interactions, follow-ups, and sales activities in the CRM.
• Schedule meetings and product/service demonstrations for qualified prospects.
• Coordinate with the sales and business development teams to move qualified leads through the sales pipeline.
• Prepare and share quotations, proposals, and other required sales documentation.
• Build and maintain professional relationships with prospects and existing customers.
• Track daily, weekly, and monthly sales activities and achieve assigned targets.
• Follow up on proposals and quotations to support successful conversions.
• Monitor market trends, customer feedback, and competitor activities.
• Ensure timely and professional communication with all prospects and customers.

Skills

Communication skills

Lead generation

Negotiation

Relationship building

CRM usage

Time management

Education

Bachelor's degree in Business Administration/Marketing/Commerce

Tools

MS Excel

MS Office

CRM tools

Job description

Job Summary

The Inside Sales Associate will be responsible for generating and qualifying leads, engaging with prospective customers, understanding their requirements, and supporting the sales team in converting leads into customers. The role requires strong communication, follow-up, relationship-building, and basic sales skills.

Roles & Responsibilities

• Identify and generate potential leads through calls, emails, LinkedIn, databases, and other channels.

• Make outbound calls and conduct regular follow-ups with prospective customers.

• Understand customer requirements and provide relevant product/service information.

• Qualify leads based on customer needs, budget, decision-making authority, and purchase timeline.

• Maintain accurate records of leads, interactions, follow-ups, and sales activities in the CRM.

• Schedule meetings and product/service demonstrations for qualified prospects.

• Coordinate with the sales and business development teams to move qualified leads through the sales pipeline.

• Prepare and share quotations, proposals, and other required sales documentation.

• Build and maintain professional relationships with prospects and existing customers.

• Track daily, weekly, and monthly sales activities and achieve assigned targets.

• Follow up on proposals and quotations to support successful conversions.

• Monitor market trends, customer feedback, and competitor activities.

• Ensure timely and professional communication with all prospects and customers.

Mandatory Requirements

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• 1-3 years of experience in inside sales, tele-sales, business development, or a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Ability to handle outbound calls and conduct structured follow-ups.
• Good working knowledge of MS Excel, MS Office, and CRM tools.
• Strong customer-oriented approach and ability to understand business requirements.
• Ability to work independently and meet sales targets.
• Good organizational and time-management skills.