Inside Sales Manager

ExcelR; Bengaluru; On-site; INR 250,000 - 380,000; Full time

Job summary

ExcelR in Bengaluru is seeking an Inside Sales Manager (individual contributor) to drive revenue by assisting participants and coordinating with training staff. The role focuses on answering incoming calls and making outbound calls to both existing and potential accounts, with a strong emphasis on customer service and enrollment conversion.

Responsibilities include guiding prospective students through course details, counseling to help them choose the right program, and executing sales plans to

Qualifications

• 1+ year of inside sales experience.
• Experience in TRAINING INSTITUTES preferred.
• Full-time role.

Responsibilities

• Assist prospective leads in understanding courses and convert them to enroll.
• Conduct career counseling to help leads pick suitable courses.
• Prepare short- and long-term sales plans to meet targets.
• Deliver excellent customer service using reference materials as needed.
• Convert leads from various marketing channels.
• Address questions with a professional and friendly attitude.
• Generate sales to meet or exceed individual targets.
• Identify references from existing customers to grow pipeline.
• Attend sales meetings to stay updated on services and industry changes.
• Manage post-sale customer relations ensuring high satisfaction.

Skills

Inside sales

Telephone sales

Lead conversion

Customer service

Job description

Job Description

An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts.

Job Description

An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts.

Responsibilities And Duties

• Assist the prospective leads in understanding the course in detail and convert them to take up the course.
• Conduct Career Counseling to prospective leads and help them choose the right course to build their career.
• Preparing short-term and long-term sales plan for reaching the assigned goals/targets
• Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed.
• Conversion of leads received through various marketing channels
• Assist prospective students with questions or concerns while maintaining a professional and friendly attitude.
• Generate sales that meet or exceed individual Targets.
• Identifying references through the existing customer base to increase the sales pipeline.
• Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR.
• Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction.

Required Experience, Skills And Qualifications

Job Type: Full-time Salary: not a constraint for right candidate Experience: Inside Sales - 1+ year(s) (Required) Note: Looking only for the candidates who have experience in TRAINING INSTITUTEs