Inside Sales Manager

Busy Infotech; Dadri; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Busy Infotech in India is building an inside sales engine to acquire new customers and set up the right systems for high lead conversion rates. You will be results-driven and excited about leading a fast-growing team to an incredibly successful sales engine.

You will manage metrics like time to first contact, time to first demo, and lead conversion, while enabling tools such as Dialer, CRM, MIS, and multi-channel communication (calls, WhatsApp, chat) to drive scalable processes.

Qualifications

• Experience in creating scalable sales processes and implementing them.
• Strong people and team management capabilities.
• High achievement orientation; takes ownership of activities and outcomes.
• Sound understanding of inside sales operations.

Responsibilities

• Acquire new customers by building an inside sales team.
• Set up systems to foster high lead conversion rates.
• Own metrics like lead conversion %, time to first contact, and time to first demo.
• Enabling tools & tech (dialer, CRM, MIS) and multi-channel usage.
• Manage costs & budgets; hire, train, and retain top talent; performance management.

Skills

Scalable sales processes

People & team management

Ownership & high achievement

Inside sales operations

Tools

Dialer

CRM

MIS & Analytics

Multi-channel comms

Job description

You will be responsible for acquiring New Customers by building a solid inside sales team and setting up the right systems that foster high lead conversion rates. You are results-driven, and excited about building an incredibly successful sales engine alongside a fast-growing team

• Responsible for
  • New Customer Acquisition
  • Sales Per Team Member
  • Lead Conversion %
  • Time Taken for First Contact on Leads Generated
  • Time Taken for First Demo on Contacts Made
• Responsible for Enabling Tools & Technology
  • Dialer
  • CRM
  • MIS & Analytics
  • Integration & usage of multiple communication channels like calls, whatsapp, chat
• Manage Costs & Budgets
• Team Management
  • Hire, Train, Retain a team of high caliber people
  • Performance Management

Skills Required:-

• Good at creating scalable sales processes & their implementation
• Good people and team management capabilities
• High achievement orientation. Takes full ownership of activities and outcomes
• Sound understanding of Inside Sales operations