Inside Sales Executive

TIGI HR Solution Pvt. Ltd.; Mumbai; Presencial; INR 400 000 - 700 000; Tempo integral

Resumo da oferta

TIGI HR Solution Pvt. Ltd. is seeking a proactive professional in Mumbai to handle lead engagement, conversion, and upselling for flagship courses. You will maintain CRM records, analyze needs, and drive revenue through effective pitches and follow-ups.

Responsibilities include delivering empathetic customer support, coordinating with support teams, and sharing market insights to improve campaigns and user journeys.

Responsabilidades

• Lead Engagement & Conversion: Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
• Upsell & Cross-Sell: Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets
• Product Mastery : Develop deep knowledge of pedagogy, outcomes, and succes stories to deliver confident, consultative pitches.
• Pipeline Management: Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting
• Customer Experience: Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed
• Market Feedback Loop: Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys

Descrição da oferta de emprego

• Lead Engagement & Conversion: Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
• Upsell & Cross-Sell: Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets
• Product Mastery : Develop deep knowledge of pedagogy, outcomes, and succes stories to deliver confident, consultative pitches.
• Pipeline Management: Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting
• Customer Experience: Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed
• Market Feedback Loop: Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys