Senior Executive - Inside Sales

Panacorp Software Solutions; Tamil Nadu; On-site; INR 200,000 - 320,000; Full time

Job summary

Panacorp Software Solutions in Tamil Nadu seeks an Inside Sales Executive to drive growth by contacting prospects via phone, email or chat, understanding their needs and presenting products to close sales.

You will maintain CRM records, meet weekly targets, collaborate with marketing and sales, and provide pre- and post-sale support while continuously updating product knowledge through training.

Qualifications

• Lead generation and follow-up of inquiries from interested clients.
• Talk to customers through calls, emails, or chats and understand their needs.
• Explain the benefits of products or services and persuade purchases.
• Maintain records of calls, emails, and customer details in the sales database.

Responsibilities

• Lead Generation: Find and contact new potential customers.
• Customer Communication: Talk to customers through calls, emails, or chats and understand their needs.
• Sales Conversion: Explain benefits and persuade customers to purchase.
• Maintain Records: Keep records of calls, emails, and customer details; update the sales database.

Skills

Lead generation

Customer communication

Sales conversion

Meet targets

Team coordination

Customer support

Continuous learning

Job description

Role

The Inside Sales Executive helps the company grow by selling products or services over the phone, email, or online platforms. They talk to potential customers, understand their needs, explain the company's offerings, and convince them to make a purchase.

Responsibilities

• Lead Generation
  • Find and contact new potential customers.
  • Follow up on inquiries from interested clients.
• Customer Communication
  • Talk to customers through calls, emails, or chats.
  • Understand their needs and suggest suitable products or services.
• Sales Conversion
  • Explain the benefits of products or services.
  • Persuade customers to complete their purchase.
• Maintain Records
  • Keep records of calls, emails, and customer details.
  • Update the sales database regularly.
• Meet Targets
  • Work towards weekly or monthly sales goals.
• Team Coordination
  • Work with the marketing and sales team to improve strategies.
  • Share customer feedback for better service.
• Customer Support
  • Help customers with questions before and after the sale.
• Continuous Learning
  • Stay updated about company products and services.
  • Improve sales skills through training.