Inside Sales Coordinator

Instructo Edutech; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

An educational technology firm in Bengaluru is seeking an Inside Sales Coordinator to assist with customer inquiries and order processing. You will engage with clients to ensure satisfaction while supporting the sales team's efforts in achieving business objectives. The ideal candidate should have experience in inside sales, excellent communication skills, and a bachelor's degree in business or marketing. This full-time on-site role offers an opportunity to contribute to the company’s growth and customer satisfaction.

Qualifications

• Experience in Inside Sales and Order Processing.
• Strong Customer Service and Customer Satisfaction skills.
• Excellent Communication skills, both verbal and written.

Responsibilities

• Manage customer inquiries and guide clients.
• Process orders and ensure customer satisfaction.
• Support sales efforts and foster strong relationships.

Skills

Experience in Inside Sales

Strong Customer Service

Excellent Communication

Problem-solving abilities

Education

Bachelor’s degree in Business Administration

Tools

CRM software

Job description

Overview

Instructo Edutech is dedicated to bridging the gap between education and real-world careers. We specialize in offering practical, hands-on training programs in Data Analytics with Python, Full Stack Development, and Data Structures & Algorithms (DSA). Our industry-aligned curriculum, expert mentorship, and dedicated placement support equip students and professionals with job-ready skills for success in the tech industry. Instructo Edutech is committed to empowering learners to achieve their goal of securing roles in top-tier companies like MAANG and other prominent product-based organizations.

Role Description

This is a full-time, on-site role located in Bengaluru for an Inside Sales Coordinator. The Inside Sales Coordinator will handle tasks such as managing customer inquiries, guiding potential clients through product and service offerings, and processing orders. The role involves engaging with customers, ensuring satisfaction, and supporting sales efforts to achieve organizational goals. You will play a critical role in fostering strong customer relationships while driving business growth.

Qualifications

• Experience in Inside Sales and Order Processing to efficiently manage customer transactions and meet targets.
• Strong Customer Service and Customer Satisfaction skills to build and maintain positive client relationships.
• Excellent Communication skills, both verbal and written, to effectively convey information and resolve client inquiries.
• Problem-solving abilities and a proactive approach to addressing customer needs and inquiries.
• Proficiency in using CRM software and other sales tools is a plus.
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• Ability to work in a fast-paced environment with attention to detail and reliability.