Inside Sales Executive / Assistant Manager

Nexthermal Mfg; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Nexthermal Mfg in Bengaluru, India, seeks an Inhouse Sales Coordinator to support the sales team and customers, ensuring smooth operations in a fast-paced environment. The role emphasizes coordination of sales activities, order processing, and timely delivery.

Ideal candidates have 4–6 years of experience, a diploma in mechanical, electrical, or electronics, and strong communication skills in Hindi, English, and Kannada.

Qualifications

• Diploma in mechanical, electrical, or electronics.
• 4–6 years of relevant experience in sales coordination.
• Proficiency with ERP and CRM systems.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment.
• Willingness to travel occasionally.

Responsibilities

• Assist sales team by preparing proposals, quotations, and contracts.
• Process orders in ERP and coordinate with logistics for timely delivery.
• Provide customer support and maintain relationships.
• Maintain customer databases and generate sales reports.
• Coordinate meetings and travel for customers.
• Prepare and maintain sales documents.
• Facilitate cross-department communication.

Skills

ERP & CRM

Sales support tools

Salesforce

Learning agility

Time management

Communication

Attention to detail

Team collaboration

MS Office

Education

Diploma in Mechanical/Electrical/Electronics

Tools

ERP software

CRM platforms

Job description

Job Purpose

• This role is responsible for extensively working in Inhouse Sales coordination. This includes the ability to provide support to the sales team and customers and ensure smooth operation of sales activities within the Organization. This position requires excellent organizational and communication skills, as well as the ability to work effectively in a fast-paced sales environment.
• The primary focus should be to support the sales team and customers and facilitate the sales process within the organization. This role involves coordinating various aspects of the sales cycle to ensure efficient operations and customer satisfaction.

Duties

Key roles

• Sales Support: Assist the sales team and customers by preparing and sending sales proposals, quotations, and contracts to clients. Coordinate with various internal departments to gather necessary information and ensure timely delivery of sales materials.
• Order Processing: Process sales orders accurately and efficiently by entering details to ERP, ensuring that all required information is complete and accurate. Coordinate with logistics teams to ensure timely delivery of orders to customers.
• Customer Service: Serve as a point of contact for customers, addressing their inquiries, resolving issues, and providing information about products or services. Maintain strong customer relationships and ensure customer satisfaction.
• ERP Management: Maintain and update customer databases and sales records in ERP. Generate sales reports and provide sales analysis to the sales team and management as required.
• Sales Coordination: Coordinate with the sales team and customers to schedule meetings, appointments, and customer visits.
• Sales Communication: Facilitate effective communication between the sales team, internal departments, and customers. Ensure that all stakeholders are well-informed about sales activities, changes, and updates.
• Sales Documentation: Assist in preparing and maintaining sales-related documents, including contracts, agreements, and presentations. Ensure that all documents are accurate, organized, and readily accessible in the server folders.
• How supported:
• The Inhouse Sales Coordinator will receive support from various departments within the organization, including the sales team, marketing department, manufacturing team, engineering team, purchase team, logistics team, and management. They will collaborate closely with these teams to gather information, address customer needs, and streamline sales processes.
• KNOWLEDGE, SKILLS AND ABILITIES
• Knowledge of sales processes in ERP system, customer relationship management (CRM) systems, and sales support tools
• e.g. Sales Force etc.
• Should have high learnability and adaptability to work with evolving technology and sales tools.
• Excellent organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
• Strong written and verbal communication skills to effectively communicate with customers and internal stakeholders.
• Attention to detail and accuracy in order processing, documentation, and data entry.
• Ability to work collaboratively in a team environment and maintain positive relationships with colleagues.
• Proficiency in using office software applications such as spreadsheets, word processing, and presentation software.
• Strong problem-solving skills and the ability to handle customer inquiries and complaints effectively.

EDUCATION REQUIREMENTS

Minimum a Diploma in mechanical / electrical or electronics is typically required for this role. Relevant certifications in sales or customer service can also be beneficial.

OTHER DEMOGRAPHIC REQUIRMENTS

• Gender Female
• Age Within 28-35 years preferable
• Languages Known Hindi English Kannada
• Experience 4-6 years

Work Environment

• The Inhouse Sales Coordinator primarily works in an office environment, typically within the sales or customer service department of an organization.
• They may spend a significant amount of time working at a desk, using a computer, and communicating with customers and colleagues via phone, email, or in-person.
• The role may require occasional travel for attending meetings, trade shows, or customer visits. Depending on the situation, the workload and pressure may vary, requiring the ability to work efficiently under tight deadlines and handle multiple tasks simultaneously.

Note : In JD we have mentioned only female, even the male candidate is also fine.