Inside Sales Representative

ShikshaVertex; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

ShikshaVertex in Bengaluru, on-site, seeks an Inside Sales Representative to engage with prospective learners via calls, emails, and online meetings. You will understand goals, recommend programs, and guide enrollment for a smooth, positive experience.

Responsibilities include handling inbound inquiries, outbound outreach, lead qualification, and keeping CRM records up to date. You will collaborate with marketing and academic teams to improve conversions and contribute to revenue growth.

Qualifications

• Experience in consultative selling and handling high-volume outreach.
• Strong verbal and written communication skills.
• Familiarity with CRM systems and data entry.
• Bachelor's degree or equivalent preferred; edtech sales a plus.

Responsibilities

• Handle inbound inquiries and outbound outreach to prospective learners.
• Qualify leads and maintain accurate CRM records.
• Explain courses, internships, and platforms to applicants.
• Collaborate with marketing and academic teams to improve conversions.

Skills

Inside sales

Customer service

Lead generation

Communication

CRM

Cross-functional collaboration

Edtech experience

Education

Bachelor's degree or equivalent

Tools

CRM tools

Productivity software

Online communications platforms

Job description

Company Description

ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals move toward their dream careers. The platform combines structured learning with internship opportunities and coding environments to assess and strengthen market-ready skills. With a focus on college students in India, ShikshaVertex aims to expand access to meaningful career advancement opportunities. The organization is committed to empowering learners with practical, in-demand skills that support success in their chosen professions.

Role Description

This is a full-time, on-site Inside Sales Representative role based in Bengaluru. The Inside Sales Representative will engage with prospective learners via calls, emails, and online meetings to understand their goals and recommend suitable programs. Daily responsibilities include managing inbound inquiries, conducting outbound outreach to generate interest, qualifying leads, and maintaining accurate records in the CRM. The role involves guiding individuals through the enrollment process, addressing questions about courses, internships, and platforms, and ensuring a smooth and positive experience. The Inside Sales Representative will collaborate with marketing and academic teams to improve conversion rates, support customer retention, and contribute to overall revenue growth.

Qualifications

• Strong Inside Sales skills, including consultative selling and handling high volumes of outreach.
• Customer Service and Customer Satisfaction skills to build trust, manage concerns, and provide clear, supportive guidance.
• Lead Generation and basic Account Management skills to identify prospects, nurture relationships, and support ongoing engagement.
• Effective verbal and written communication skills, with the ability to explain educational offerings clearly and persuasively.
• Comfort using CRM tools, productivity software, and online communication platforms.
• Ability to work in a fast-paced, target-driven environment and collaborate with cross-functional teams.
• Prior experience in edtech, e-learning, or sales is an advantage.
• Bachelor’s degree or equivalent experience in Business, Marketing, Communications, or a related field is preferred.