Head of Product & Client Experience

Intellectual Capital HR Consulting Pvt. Ltd.; Surat; Vor Ort; INR 2.400.000 - 4.200.000; Vollzeit

Zusammenfassung

Intellectual Capital HR Consulting Pvt. Ltd. seeks a senior product management professional to lead digital platforms for retail, HNI and institutional clients in the trading and investment space. You will define and drive the product roadmap for web and mobile offerings, own the end-to-end client journey, enhance onboarding and KYC, work with technology, business and compliance to deliver enhancements, and continually track metrics, feedback and benchmarks to prioritise the roadmap.

Qualifikationen

• Senior product management with proven digital-platform experience.
• Experience spanning retail, HNI and institutional clients.

Aufgaben

• Define and drive the product roadmap for web and mobile trading platforms.
• Own end-to-end client experience across all trading and investment journeys.
• Enhance client onboarding and KYC journeys to improve conversion and reduce drop-off.
• Work with technology, business and compliance to deliver platform enhancements.
• Track product metrics, client feedback and competitive benchmarks to prioritise the roadmap.

Kenntnisse

Product management

Trading platforms

Digital platforms

KYC onboarding

Cross-functional collaboration

Ausbildung

Bachelor's/Master's in Engineering/Management/Finance or related

Jobbeschreibung

Key responsibilities:

• Define and drive the product roadmap for web and mobile trading and investment platforms
• Own end-to-end client experience across all trading and investment journeys
• Enhance client onboarding and KYC journeys to improve conversion and reduce drop-off
• Work with technology, business and compliance to deliver platform enhancements
• Track product metrics, client feedback and competitive benchmarks to prioritise the roadmap

We are looking for a senior product management professional with a proven track record managing digital platforms for retail, HNI and institutional clients, and a strong understanding of trading platforms and investment products. Bachelor's or Master's in Engineering, Management, Finance or a related discipline.