Head of Product & Client Experience

Intellectual Capital HR Consulting Pvt. Ltd.; Ernakulam; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Intellectual Capital HR Consulting Pvt. Ltd. is seeking a senior product management professional to lead digital trading and investment platforms for retail, HNI and institutional clients in India.

The role focuses on defining the product roadmap, improving onboarding and KYC journeys, and collaborating with technology, business and compliance to deliver platform enhancements.

Qualifications

• Bachelor's or Master's in Engineering, Management, Finance or a related discipline.

Responsibilities

• Define and drive the product roadmap for web and mobile trading and investment platforms
• Own end-to-end client experience across all trading and investment journeys
• Enhance client onboarding and KYC journeys to improve conversion and reduce drop-off
• Work with technology, business and compliance to deliver platform enhancements
• Track product metrics, client feedback and competitive benchmarks to prioritise the roadmap

Skills

Trading platforms knowledge

Investment products understanding

Education

Bachelor's or Master's in Engineering, Management, Finance or related discipline

Job description

Key responsibilities:

• Define and drive the product roadmap for web and mobile trading and investment platforms
• Own end-to-end client experience across all trading and investment journeys
• Enhance client onboarding and KYC journeys to improve conversion and reduce drop-off
• Work with technology, business and compliance to deliver platform enhancements
• Track product metrics, client feedback and competitive benchmarks to prioritise the roadmap

We are looking for a senior product management professional with a proven track record managing digital platforms for retail, HNI and institutional clients, and a strong understanding of trading platforms and investment products. Bachelor's or Master's in Engineering, Management, Finance or a related discipline.