Hardware Technical Support Engineer

Pegasus Retail India Pvt Ltd; Bhopal, Indore District; On-site; INR 300,000 - 420,000; Full time

Job summary

Pegasus Retail India Pvt Ltd is seeking a Hardware Technical Support Engineer to diagnose and resolve hardware and software issues across desktops, laptops, printers, and related peripherals. The role involves on-site or remote support, with availability for field visits to client sites.

The ideal candidate has 3-5 years of Hardware/IT Support experience, solid knowledge of Windows, computer hardware, and networking, and strong troubleshooting and communication skills.

Qualifications

• 3-5 years of Hardware/IT Support experience.
• Good knowledge of Windows, hardware and networking.
• Strong troubleshooting and communication skills.
• IT/CS qualification preferred.

Responsibilities

• Troubleshoot desktops, laptops, printers, and other hardware.
• Install, configure, and maintain hardware and software.
• Diagnose system, OS, networking, and peripheral issues.
• Provide on-site/remote technical support to users.
• Available for on-site or field visits.

Skills

Windows

Computer Hardware

Networking

Troubleshooting

Communication

Education

IT/Computer Science degree

Job description

Hardware Technical Support Engineer

We are looking for a Hardware Technical Support Engineer to diagnose and resolve hardware and technical issues.

Responsibilities:

• Troubleshoot desktops, laptops, printers, and other hardware.
• Install, configure, and maintain hardware and software.
• Diagnose system, OS, networking, and peripheral issues.
• Provide on-site/remote technical support to users.
• Available for on-site or field visits.

Requirements:

• 3-5 years of experience in Hardware/IT Support.
• Good knowledge of Windows, computer hardware, and networking.
• Strong troubleshooting and communication skills.
• IT/Computer Science qualification preferred.
• Availability for field visits.