Desktop Support Engineer

Cskinfotech; Jaipur; On-site; INR 300,000 - 450,000; Full time

Job summary

Cskinfotech is seeking a Desktop Support Engineer in Jaipur to provide hands-on assistance for desktops, laptops, printers, and IT peripherals. You will troubleshoot hardware and software issues, configure Windows OS, and support end users onsite and remotely.

The role emphasizes strong troubleshooting, basic networking, and collaboration with IT teams to resolve issues quickly and maintain inventory and assets.

Qualifications

• Diploma or Bachelor's Degree in Computer Science, IT, Electronics, or a related field.
• 0–2 years of experience in Desktop Support or IT Support.
• Freshers with good technical knowledge are encouraged to apply.

Responsibilities

• Install, configure, and maintain desktop computers, laptops, and peripherals.
• Diagnose and resolve hardware and software issues.
• Install and configure Windows OS and required applications.
• Troubleshoot printer, scanner, and other peripheral devices.
• Provide onsite and remote technical support to end users.
• Configure user accounts, email clients, and system settings.
• Perform routine system maintenance and software updates.
• Maintain IT inventory and asset records.
• Troubleshoot basic LAN, Wi‑Fi, and network connectivity issues.
• Document support activities and ensure timely issue resolution.

Skills

Desktop hardware

Windows troubleshooting

Networking basics

Software installation

Hardware diagnostics

Outlook/Office 365

Customer support

Teamwork

Education

Diploma/Bachelor's in CS/IT/Electronics

Tools

Remote desktop tools

Active Directory

Microsoft 365

Antivirus/endpoint security

Job description

We are looking for a Desktop Support Engineer to provide technical support for desktops, laptops, printers, and IT peripherals. The ideal candidate should have strong troubleshooting skills, basic networking knowledge, and the ability to resolve hardware and software issues efficiently.

Key Responsibilities

• Install, configure, and maintain desktop computers, laptops, and peripherals.
• Diagnose and resolve hardware and software issues.
• Install and configure Windows operating systems and required applications.
• Troubleshoot printer, scanner, and other peripheral devices.
• Provide onsite and remote technical support to end users.
• Configure user accounts, email clients, and system settings.
• Perform routine system maintenance and software updates.
• Maintain IT inventory and asset records.
• Troubleshoot basic LAN, Wi‑Fi, and network connectivity issues.
• Document support activities and ensure timely issue resolution.

Required Skills

• Knowledge of desktop and laptop hardware.
• Windows OS installation and troubleshooting.
• Basic networking concepts (LAN, TCP/IP, DNS, DHCP).
• Software installation and configuration.
• Hardware diagnostics and repair.
• MS Office and Outlook configuration.
• Good communication and customer support skills.
• Ability to work independently and in a team.

Qualifications

• Diploma or Bachelor's Degree in Computer Science, IT, Electronics, or a related field.
• 0–2 years of experience in Desktop Support or IT Support.
• Freshers with good technical knowledge are encouraged to apply.

Preferred Skills

• Knowledge of Active Directory and Windows Domain.
• Experience with remote desktop support tools.
• Understanding of antivirus and endpoint security.
• Basic knowledge of Microsoft 365 is an added advantage.
• Competitive salary package.
• Professional training and certification opportunities.
• Career growth in IT Infrastructure and Support.
• Friendly and collaborative work environment.
• Performance-based incentives.
• Paid leaves and company benefits as per company policy.