Guest Services Officer

Hyatt Hotels Corporation; Goa; On-site; INR 279,000 - 446,000; Full time

Job summary

Hyatt Hotels Corporation invites applicants for a Front Office role within the Rooms Division at Hyatt properties. The successful candidate will deliver exceptional service at the reception, handling guest needs with professionalism and courtesy.

Ideal candidates hold a Hospitality or Tourism management qualification and possess at least one year of Front Office experience, ensuring smooth check-ins, check-outs and guest satisfaction across Hyatt Regency Hill Country Resort, Andaz properties,

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 1 year’s work experience in Front Office is a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Front Office experience

Education

Hospitality or Tourism management degree/diploma

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year’s work experience in Front Office is a must.

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