Grand Team Member - Front Office

Hyatt Hotels Corporation; Ernakulam; On-site; INR 1,988,835 - 2,916,958; Full time

Job summary

Hyatt Regency Morristown at Headquarters Plaza in Morristown, NJ, US is seeking a Guest Service Officer to join the Reception within the Rooms Division. You will deliver an excellent and consistent level of service to guests and contribute to smooth daily operations.

The role emphasizes understanding service standards and teamwork, with training in hospitality practices and guest relations, aimed at ensuring a welcoming hotel experience.

Qualifications

• Diploma/qualification in Hospitality or Tourism Management.

Responsibilities

• The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.
• You will be responsible to provide an excellent and consistent level of service to your customers.

Education

Diploma/qualification in Hospitality or Tourism Management

Job description

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

Diploma/qualification in Hospitality or Tourism Management.

Hyatt Regency Morristown at Headquarters Plaza | Morristown , NJ , US