Assistant Manager - Guest Relations

Hyatt Hotels Corporation; Kangra; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Hotels Corporation in India seeks an Assistant Manager - Guest Relations to support the front office team and help ensure smooth day-to-day operations across the department. You will uphold Hyatt brand standards, deliver exceptional guest service, and contribute to guest satisfaction.

The role requires at least 2 years’ experience in guest relations or a team leader position in a hotel, with strong communication and relationship-building skills.

Qualifications

• Minimum 2 years' work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
• Well-developed communication and customer relations skills.

Responsibilities

• Assist with the efficient running of the department and support the front office team in day-to-day operations.

Skills

Communication skills

Guest relations

Team leadership

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. Assistant Manager - Guest Relations is responsible to assist the front office team in managing the day-to-day operation.

Qualifications

Minimum 2 years' work experience as Assistant Manager or Team Leader - Guest Relations in a hotel. Well-developed communication and customer relations skills.

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