General Manager Sales - Auto Sales - / Retail Sales - Jodhpur

The Global Zone; Jodhpur; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

The Global Zone seeks a seasoned Business Head Sales/GM Sales to drive the dealership vehicle sales business, expand market share and profitability across the portfolio. You will lead revenue growth, customer acquisition and strategic initiatives across passenger, premium, EV and luxury segments.

The ideal candidate brings 12–18 years in automobile retail sales and 5–8 years in leadership, with a proven track record of achieving targets and delivering superior customer experience.

Qualifications

• 12–18 years of automobile retail sales experience.
• Minimum 5–8 years in a leadership role managing dealership sales operations.
• Experience in passenger vehicles, premium vehicles, EVs, PHEVs, or luxury automotive.
• Proven track record of achieving sales and profitability targets.

Responsibilities

• Sales Strategy & Business Planning.
• Sales Team Leadership & Development.
• Sales Process & Customer Experience Management.
• Profitability Management.
• VAS / F&I Penetration.
• Corporate & Institutional Sales.
• Reporting & Business Analytics.
• OEM Relationship Management.
• Upcountry and Rural Sales.

Skills

Business Acumen

Strategic Planning

Results Orientation

Analytical Thinking

Customer Centricity

Negotiation Skills

People Leadership

Decision Making

Education

MBA in Marketing, Sales, Business Management or equivalent

Degree in Business Administration, Commerce, Engineering or related field

Job description

Drive Sales Growth, Market Share & Revenue Excellence

Position Overview

The Business Head Sales/GM Sales is responsible for leading the dealerships vehicle sales business, driving revenue growth, market share expansion, customer acquisition and profitability across the vehicle portfolio.

1. Education

• MBA in Marketing, Sales, Business Management or equivalent preferred.
• Degree in Business Administration, Commerce, Engineering or a related field.

2. Experience

• 12–18 years of automobile retail sales experience.
• Minimum 5–8 years in a leadership role managing dealership sales operations.
• Experience in passenger vehicles, premium vehicles, EVs, PHEVs, or luxury automotive.
• Proven track record of achieving sales and profitability targets.

3. Key Responsibilities

• Sales Strategy & Business Planning
• Sales Team Leadership & Development
• Sales Process & Customer Experience Management
• Profitability Management
• VAS / F&I Penetration
• Corporate & Institutional Sales
• Reporting & Business Analytics
• OEM Relationship Management
• Upcountry and Rural Sales

4. Key Performance Indicators (KPIs)

i. Business Performance

• Retail sales forecasting / planning accuracy
• Sales target achievement
• Market share
• Revenue & profit growth

ii. Sales Effectiveness

• Enquiry to booking to retail conversion
• Test drive conversion & penetration

iii. Customer Experience

• Sales Satisfaction Index – SSI (Score)
• Net Promoter Score – NPS (Score)
• Customer complaint resolution rate (%)

iv. Value-Added Business

• Finance, Insurance, Extended warranty, Accessory penetration
• Average revenue per vehicle sold

v. Team Management

• Employee productivity & performance appraisal (Score)
• Sales team retention rate (%)
• Training completion and certification levels (%)

5. Key Competencies

• Business Acumen
• Strategic Planning
• Results Orientation
• Analytical Thinking
• Customer Centricity
• Negotiation Skills
• People Leadership
• Decision Making