Front Office Receptionist

NDC Dental Smiley; Hyderabad, Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

NDC Dental Smiley seeks a professional Front Office Coordinator to be the first point of contact, managing front desk operations and day-to-day administrative tasks with a focus on excellent customer service in Hyderabad.

The ideal candidate will greet visitors, manage schedules, handle calls, and support multiple departments, ensuring a smooth patient flow in a dental setting. 2-3 years of hospital administration experience is preferred.

Qualifications

• 2-3 years experience in hospital administration, preferably in the dental industry.
• Strong communication and leadership skills.
• Ability to handle pressure in a hospital environment.

Responsibilities

• Greet visitors and clients with a warm and professional demeanor.
• Answer phone calls and route them to the appropriate personnel.
• Manage appointment schedules and maintain calendars.
• Handle incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as data entry and filing.
• Provide information to visitors and answer inquiries.
• Monitor office supplies and order replacements as needed.
• Coordinate with maintenance staff for office upkeep.
• Support other departments with clerical tasks as required

Skills

Communication

Leadership

Customer service

Problem solving

Pressure handling

Job description

We are seeking a professional and organized Front Office Coordinator to be the first point of contact for our organization. The ideal candidate will manage front desk operations, provide excellent customer service, and ensure smooth day-to-day administrative functions.

Role & responsibilities

• Greet visitors and clients with a warm and professional demeanor.
• Answer phone calls and route them to the appropriate personnel.
• Manage appointment schedules and maintain calendars.
• Handle incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as data entry and filing.
• Provide information to visitors and answer inquiries.
• Monitor office supplies and order replacements as needed.
• Coordinate with maintenance staff for office upkeep.
• Support other departments with clerical tasks as required

Preferred candidate profile

• 2 - 3 years experience in hospital administration preferred Dental industry
• Strong communication and leadership skills
• Problem-solving mindset
• Ability to handle pressure in a hospital environment