Front Desk Receptionist

Antahkarana Clinic; Alanahalli; On-site; INR 450,000 - 650,000; Full time

Job summary

Antahkarana Clinic is seeking an experienced Hospital Administration professional to oversee front desk operations, patient registration and scheduling, and records maintenance to ensure a smooth patient flow. You will deliver exceptional service to patients, families, and healthcare staff, coordinating with doctors' offices to optimize clinic workflows while maintaining strict confidentiality.

Required: 5–10 years in hospital administration, a Bachelor's degree (e.g., BBA/BMS), and strong

Qualifications

• 5-10 years of experience in hospital administration or related field (front office management).
• Bachelor's degree in relevant discipline (e.g., B.B.A. / B.M.S.).
• Strong understanding of healthcare services, medical terminology, and hospital operations.
• Excellent communication skills for effective interaction with diverse stakeholders.

Responsibilities

• Manage front desk operations, ensuring a smooth flow of patients and visitors.
• Handle patient registration, scheduling appointments, and maintaining accurate records.
• Provide exceptional customer service to patients, families, and healthcare staff.
• Coordinate with doctors' offices to schedule doctor activities and manage clinic workflows.
• Maintain confidentiality and handle sensitive information with discretion.

Skills

Front desk management

Communication skills

Healthcare terminology

Hospital operations

Records management

Education

Bachelor's degree in relevant discipline (e.g., BBA/BMS)

Job description

Roles and Responsibilities

• Manage front desk operations, ensuring a smooth flow of patients and visitors.
• Handle patient registration, scheduling appointments, and maintaining accurate records.
• Provide exceptional customer service to patients, families, and healthcare staff.
• Coordinate with doctors' offices to schedule doctor activities and manage clinic workflows.
• Maintain confidentiality and handle sensitive information with discretion.

Desired Candidate Profile

• 5-10 years of experience in hospital administration or related field (front office management).
• Bachelor's degree in relevant discipline (e.g., B.B.A. / B.M.S.).
• Strong understanding of healthcare services, medical terminology, and hospital operations.
• Excellent communication skills for effective interaction with diverse stakeholders.