Front Office Executive

TRU; Mohali; On-site; INR 180,000 - 300,000; Full time

Job summary

Tru India in Mohali invites a professional Front Office Executive to join our team. The role focuses on front desk duties, delivering excellent customer service, handling calls, coordinating with departments, and supporting administrative tasks to keep the office running smoothly.

Ideal candidates will have 6 months to 1 year of relevant experience, strong communication and interpersonal skills, be highly organized, and proficient with MS Word, Excel, and Outlook.

Qualifications

• 6 months to 1 year of experience in front office or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with multitasking ability.
• Proficiency in MS Word, Excel, and Outlook.

Responsibilities

• Greet and welcome guests professionally.
• Answer and direct incoming calls promptly.
• Manage inquiries from clients, visitors, and employees; provide information or direct to appropriate dept.
• Maintain reception area cleanliness and organization.
• Schedule appointments, meetings, and conference rooms.
• Handle mail and deliveries.
• Assist with data entry, filing, photocopying, and scanning.
• Coordinate with HR & Admin activities (interviews, onboarding, exit formalities).
• Coordinate with other departments for seamless communication.
• Assist in coordinating office events and meetings.
• Perform other duties as assigned by management.

Skills

Communication skills

Interpersonal skills

Organisational skills

Tools

MS Word

MS Excel

Outlook

Job description

We are seeking a dynamic and professional Front Office Executive to join our team. The ideal candidate will have 6 months to 1 year of relevant experience in a front office or administrative role. As the Front Office Executive, you will be responsible for handling all front desk duties with a focus on providing exceptional customer service and administrative support to ensure the smooth operation of our office.

Responsibilities:

• 1. Greet and welcome guests in a professional and friendly manner.
• 2. Answer and direct incoming calls promptly and efficiently.
• 3. Manage inquiries from clients, visitors, and employees, providing accurate information or directing them to the appropriate department.
• 4. Maintain cleanliness and organization of the reception area.
• 5. Schedule appointments, meetings, and conference rooms as needed.
• 6. Handle incoming and outgoing mail and deliveries.
• 7. Assist with administrative tasks such as data entry, filing, photocopying, and scanning.
• 8. Closely coordinating with HR & Admin Related Activities - Interviews, Followup, On Boarding, Exit Formalities etc.
• 9. Coordinate with other departments to ensure seamless communication and workflow.
• 10. Assist in the coordination of office events and meetings.
• 11. Perform other duties as assigned by management.

Requirements:

• 1. 6 months to 1 year of experience in a similar role, preferably in a corporate environment.
• 2. Excellent communication and interpersonal skills.
• 3. Strong organisational skills with the ability to multitask and prioritise tasks effectively.
• 4. Proficiency in MS Word, Excel, Outlook).
• 5. Ability to work independently as well as part of a team.
• 6. Proactive attitude with a willingness to learn and take on new responsibilities.