Front Office Executive

MedPlus; Hyderabad; On-site; INR 180,000 - 300,000; Full time

Job summary

MedPlus in Hyderabad, India, is seeking a Front Office Associate to manage patient registration, appointments, and billing, while delivering courteous service and accurate information at every touchpoint.

You will coordinate with diagnostic and laboratory teams, maintain complete patient records, handle cash transactions, and ensure smooth patient flow under company SOPs, contributing to high-quality customer service.

Responsibilities

• Handle patient registration, appointments, and billing.
• Attend to patient queries and provide service information.
• Coordinate with diagnostic and laboratory teams.
• Maintain accurate patient records and system entries.
• Handle cash and payment-related activities.
• Ensure smooth patient flow and quality customer service.
• Follow company SOPs and front-office procedures.

Job description

• Handle patient registration, appointments, and billing.
• Attend to patient queries and provide service information.
• Coordinate with diagnostic and laboratory teams.
• Maintain accurate patient records and system entries.
• Handle cash and payment-related activities.
• Ensure smooth patient flow and quality customer service.
• Follow company SOPs and front-office procedures.