Front Office Executive

Sindhu Hospitals; Hyderabad; On-site; INR 180,000 - 300,000; Full time

Job summary

Sindhu Hospitals is seeking a professional Front Office Executive to manage patient reception, registrations, appointments, billing coordination, and general front desk operations in a hospital environment. The candidate should possess excellent communication skills, a pleasant personality, and the ability to handle patients and attendants efficiently while ensuring smooth hospital operations.

The role requires welcoming patients, assisting with registrations, scheduling OP appointments,

Qualifications

• Any Graduate or Diploma in Hospital Administration or related field.
• Prior experience in hospital front office or healthcare reception preferred.
• Freshers with good communication skills may apply.

Responsibilities

• Welcome and assist patients, visitors, and attendants courteously.
• Handle patient registration and maintain accurate records.
• Schedule appointments for OP consultations, diagnostics, and procedures.
• Coordinate with nursing, billing, insurance, and medical departments.
• Manage calls, inquiries, and appointment confirmations.
• Maintain front desk registers, patient files, and admission records.
• Ensure proper communication between patients and hospital staff.

Skills

Communication skills

Customer service

Reception duties

Front desk operations

Education

Graduate or Diploma in Hospital Administration

Job description

0 - 3 Years

Full Time

Job Description

Job Summary

We are looking for a professional and customer-focused Front Office Executive to manage patient reception, registrations, appointments, billing coordination, and general front desk operations in a hospital environment. The candidate should possess excellent communication skills, a pleasant personality, and the ability to handle patients and attendants efficiently while ensuring smooth hospital operations.

Key Responsibilities

• Welcome and assist patients, visitors, and attendants courteously.
• Handle patient registration and maintain accurate records.
• Schedule appointments for OP consultations, diagnostics, and procedures.
• Guide patients regarding hospital services, departments, and doctor availability.
• Coordinate with nursing stations, billing, insurance, and medical departments.
• Manage telephone calls, inquiries, and appointment confirmations.
• Maintain front desk registers, patient files, and admission records.
• Handle patient complaints and elevate issues appropriately.
• Ensure proper communication between patients and hospital staff.
• Maintain cleanliness and professional appearance of the reception area.
• Collect and verify patient documents and identification details.
• Assist in cash handling, billing coordination, and receipt generation when required.
• Follow hospital policies related to patient confidentiality and service standards.

Required Qualifications

• Any Graduate / Diploma in Hospital Administration or related field.
• Prior experience in hospital front office or healthcare reception preferred.
• Freshers with good communication skills may also apply.

Job Snapshot

Updated Date

05-11-2026

Job ID

Department

OPD

Location