Front Office Executive / Receptionist

Suraksha Diagnostics; Kolkata District, Dhanbad; On-site; INR 180,000 - 240,000; Full time

Job summary

Suraksha Diagnostics is seeking a front desk executive to greet and assist patients, manage registrations, inquiries, and appointments. You will handle billing, token management and ensure smooth front desk operations with accurate records and courteous service.

The role requires a graduate in any discipline, excellent communication, basic MS Office skills, and the ability to multitask with patients patiently. Presentable and professional appearance is essential.

Qualifications

• Graduate in any discipline.
• 15 years of experience in front office, clinic management, hospital or retail operations.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in MS Office/MIS.
• Well-groomed, presentable and professional personality.
• Ability to multitask and handle patients with patience and courtesy.

Responsibilities

• Greet and assist patients and visitors professionally.
• Handle patient enquiries, appointments and registration.
• Manage billing, cash collection and patient records.
• Coordinate patient flow, token management and report dispatch.
• Maintain accurate records and ensure smooth front desk operations.
• Provide excellent patient service and handle queries efficiently.

Skills

Communication skills

Interpersonal skills

Multitasking

Patience

Customer service

Education

Graduate degree

Tools

MS Office

MIS

Job description

Role & responsibilities

• Greet and assist patients and visitors professionally.
• Handle patient enquiries, appointments and registration.
• Manage billing, cash collection and patient records.
• Coordinate patient flow, token management and report dispatch.
• Maintain accurate records and ensure smooth front desk operations.
• Provide excellent patient service and handle queries efficiently.

Preferred candidate profile

• Graduate in any discipline.
• 15 years of experience in front office, clinic management, hospital or retail operations.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in MS Office/MIS.
• Well-groomed, presentable and professional personality.
• Ability to multitask and handle patients with patience and courtesy.