Front Office Executive

Suraksha Diagnostics; North 24 Parganas District, Barrackpore, Darbhanga; On-site; INR 240,000 - 360,000; Full time

Job summary

Suraksha Diagnostics invites applications for a Front Desk Executive to greet patients, handle inquiries, appointments, registrations and coordinate flow at the clinic. You will ensure a warm, professional first impression and maintain orderly front desk operations.

The role demands 1–5 years of experience in front office, clinic management, hospital or retail operations, with excellent communication and interpersonal skills.

Qualifications

• Graduate in any discipline.
• 1-5 years of experience in front office, clinic management, hospital or retail operations.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in MS Office/MIS.
• Well-groomed, presentable and professional personality.
• Ability to multitask and handle patients with patience and courtesy.

Responsibilities

• Greet and assist patients and visitors professionally.
• Handle patient enquiries, appointments and registration.
• Manage billing, cash collection and patient records.
• Coordinate patient flow, token management and report dispatch.
• Maintain accurate records and ensure smooth front desk operations.
• Provide excellent patient service and handle queries efficiently.

Skills

Communication skills

Interpersonal skills

Multitasking

Patience

Education

Graduate

Tools

MS Office

MIS

Job description

Role & responsibilities

• Greet and assist patients and visitors professionally.
• Handle patient enquiries, appointments and registration.
• Manage billing, cash collection and patient records.
• Coordinate patient flow, token management and report dispatch.
• Maintain accurate records and ensure smooth front desk operations.
• Provide excellent patient service and handle queries efficiently.

Preferred candidate profile

• Graduate in any discipline.
• 1-5 years of experience in front office, clinic management, hospital or retail operations.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in MS Office/MIS.
• Well-groomed, presentable and professional personality.
• Ability to multitask and handle patients with patience and courtesy.