Front Office Executive

Anika Industries; Pune District; On-site; INR 180,000 - 280,000; Full time

Job summary

Anika Industries in Pune is seeking a Front Desk Executive to manage visitor reception, greet guests professionally, answer calls, direct inquiries, and coordinate meeting rooms. The role requires ensuring a welcoming, well-organized entry and smooth daily operations.

You will maintain a clean reception area, handle mail and courier logistics, manage office supplies, and support data entry and documentation while facilitating clear internal communication and safety protocols.

Responsibilities

• Front Desk Management: Greet visitors courteously and maintain a visitor log.
• Visitor Handling: Issue visitor passes as per security protocols and guide guests.
• Call Management: Answer calls, direct inquiries, and relay messages to the correct personnel.
• Meeting Room Coordination: Schedule and prep meeting rooms for appointments, conferences, and events.
• Reception Area Maintenance: Keep the reception area clean and presentable at all times.
• Mail and Courier Handling: Sort and distribute mail; manage outgoing couriers efficiently.
• Office Supplies Management: Monitor and replenish inventory to support daily operations.
• Data Entry & Documentation: Maintain records and assist with document management.
• Communication & Coordination: Relay messages and updates to staff; assist with emergencies.

Job description

Roles & Responsibility

Front Desk Management: - - - - Visitor Handling: Greet and welcome visitors in a courteous and professional manner. Maintain a visitor log and issue visitor passes as per security protocols. Call Management: Answer and direct phone calls promptly, take messages, and ensure effective communication with the concerned personnel. Meeting Room Coordination: Schedule and manage meeting rooms, ensuring they are prepared for appointments, conferences, and events. Reception Area Maintenance: Keep the reception area clean, organized, and presentable at all times.

Administrative Support: - - - Mail and Courier Handling: Receive, sort, and distribute incoming mail and packages; manage outgoing couriers efficiently. Office Supplies Management: Monitor and replenish office supplies, ensuring stock availability for daily operations. Data Entry & Documentation: Maintain office records, update contact lists, and assist with document management.

Communication & Coordination: - - Internal Coordination: Communicate messages, announcements, and updates to employees as required. Emergency Handling: Act as the first point of contact in case of emergencies, guiding visitors and employees towards safety protocols.