Front Office Executive

Anika Industries; Kolkata District; On-site; INR 300,000 - 450,000; Full time

Job summary

Anika Industries in Kolkata is seeking a front desk professional to manage reception, greet visitors, answer calls and coordinate meetings, ensuring a welcoming and efficient front desk experience.

The role includes handling mail and couriers, managing office supplies, and maintaining documents and contact lists, while acting as the first point of contact in emergencies. Training will cover security protocols and visitor management.

Qualifications

• Front Desk Management: handling visitors, greeting, visitor log, passes per security protocols.
• Mail and Courier Handling: sort and distribute mail; manage outgoing couriers.
• Communication & Coordination: relay messages and announcements; coordinate with employees.
• Emergency Handling: act as first point of contact in emergencies, guiding to safety protocols.

Responsibilities

• Front Desk Management: Greet visitors, log visits, issue passes, manage reception flow.
• Administrative Support: sort mail, handle couriers, monitor office supplies, maintain records.
• Data Entry & Documentation: maintain contact lists and update office records.
• Emergency Handling: assist with safety procedures and guide people during incidents.

Job description

Roles & Responsibility

Front Desk Management: - - - - Visitor Handling: Greet and welcome visitors in a courteous and professional manner. Maintain a visitor log and issue visitor passes as per security protocols. Call Management: Answer and direct phone calls promptly, take messages, and ensure effective communication with the concerned personnel. Meeting Room Coordination: Schedule and manage meeting rooms, ensuring they are prepared for appointments, conferences, and events. Reception Area Maintenance: Keep the reception area clean, organized, and presentable at all times.

Administrative Support: - - - Mail and Courier Handling: Receive, sort, and distribute incoming mail and packages; manage outgoing couriers efficiently. Office Supplies Management: Monitor and replenish office supplies, ensuring stock availability for daily operations. Data Entry & Documentation: Maintain office records, update contact lists, and assist with document management.

Communication & Coordination: - - Internal Coordination: Communicate messages, announcements, and updates to employees as required. Emergency Handling: Act as the first point of contact in case of emergencies, guiding visitors and employees towards safety protocols.