Front Office Executive

Anika Industries; Mumbai Suburban; Sur place; INR 240 000 - 360 000; Plein temps

Résumé du poste

Anika Industries in Mumbai Suburban is seeking a Front Desk Executive to manage reception, greet visitors, handle calls, and coordinate meeting spaces in a busy corporate environment.

You will support administrative tasks including mail, courier, and documentation, ensuring a professional and organized front desk for staff and guests. This role requires strong communication, punctuality, and a proactive approach to daily operations.

Responsabilités

• Front Desk Management: Greet and welcome visitors courteously and direct them as needed.
• Visitor Handling: Maintain a visitor log and issue passes per security protocols.
• Call Management: Answer calls, take messages, and route to appropriate personnel.
• Meeting Room Coordination: Schedule and prepare meeting rooms for appointments and events.
• Reception Area Maintenance: Keep the reception area clean, organized and presentable.
• Mail and Courier Handling: Receive, sort, and distribute mail; manage outgoing couriers.
• Office Supplies Management: Monitor and replenish stock to support daily operations.
• Data Entry & Documentation: Maintain records, update contact lists, and assist with docs.
• Internal Coordination: Communicate messages and updates to employees.
• Emergency Handling: Act as first point of contact in emergencies and guide to safety protocols.

Description du poste

Roles & Responsibility

Front Desk Management: - - - - Visitor Handling: Greet and welcome visitors in a courteous and professional manner. Maintain a visitor log and issue visitor passes as per security protocols. Call Management: Answer and direct phone calls promptly, take messages, and ensure effective communication with the concerned personnel. Meeting Room Coordination: Schedule and manage meeting rooms, ensuring they are prepared for appointments, conferences, and events. Reception Area Maintenance: Keep the reception area clean, organized, and presentable at all times.

Administrative Support: - - - Mail and Courier Handling: Receive, sort, and distribute incoming mail and packages; manage outgoing couriers efficiently. Office Supplies Management: Monitor and replenish office supplies, ensuring stock availability for daily operations. Data Entry & Documentation: Maintain office records, update contact lists, and assist with document management.

Communication & Coordination: - - Internal Coordination: Communicate messages, announcements, and updates to employees as required. Emergency Handling: Act as the first point of contact in case of emergencies, guiding visitors and employees towards safety protocols.