Front Office Executive

Anika Industries; Chennai District; On-site; INR 180,000 - 300,000; Full time

Job summary

Anika Industries in Chennai, Tamil Nadu seeks a capable Front Desk Executive to manage front desk operations and visitor handling. You will greet guests, answer calls, coordinate meetings, and maintain a presentable reception area.

Responsibilities include mail handling, office supplies management, data entry, internal coordination, and emergency support. The role requires strong communication, organization, and basic office software skills at a local level.

Qualifications

• Experience managing front desk and visitor handling.
• Strong communication and organizational skills.
• Proficiency with basic office software and data entry.

Responsibilities

• Greet and welcome visitors in a courteous, professional manner and issue passes per security protocols.
• Answer and direct phone calls, take messages, and ensure clear communication with relevant staff.
• Schedule and manage meeting rooms for appointments, conferences, and events; prep rooms as needed.
• Maintain a clean, organized, and presentable reception area at all times.
• Receive, sort, and distribute mail and packages; coordinate outgoing couriers.
• Monitor and replenish office supplies to ensure smooth daily operations.
• Maintain records, update contact lists, and assist with documentation and data entry.
• Communicate messages and updates to employees; act as first point of contact in emergencies.

Job description

Roles & Responsibility

Front Desk Management: - - - - Visitor Handling: Greet and welcome visitors in a courteous and professional manner. Maintain a visitor log and issue visitor passes as per security protocols. Call Management: Answer and direct phone calls promptly, take messages, and ensure effective communication with the concerned personnel. Meeting Room Coordination: Schedule and manage meeting rooms, ensuring they are prepared for appointments, conferences, and events. Reception Area Maintenance: Keep the reception area clean, organized, and presentable at all times.

Administrative Support: - - - Mail and Courier Handling: Receive, sort, and distribute incoming mail and packages; manage outgoing couriers efficiently. Office Supplies Management: Monitor and replenish office supplies, ensuring stock availability for daily operations. Data Entry & Documentation: Maintain office records, update contact lists, and assist with document management.

Communication & Coordination: - - Internal Coordination: Communicate messages, announcements, and updates to employees as required. Emergency Handling: Act as the first point of contact in case of emergencies, guiding visitors and employees towards safety protocols.