Front Office Executive

Anika Industries; Gurugram District; On-site; INR 201,000 - 335,000; Full time

Job summary

Anika Industries in Gurugram is seeking a professional for a Front Desk/Receptionist role. You will greet visitors and manage calls, while coordinating meeting rooms to ensure smooth appointments and events.

You will also handle mail, office supplies, data entry and documentation, and support internal communications. In emergencies you guide people to safety and ensure clear, calm communication across the office.

Qualifications

• Experience in front desk or receptionist duties.
• Proficient communication and organisational skills.
• Basic computer skills for data entry and records.

Responsibilities

• Greet and assist visitors in a courteous and professional manner.
• Maintain a visitor log and issue visitor passes as per security protocols.
• Call management: answer and direct phone calls, take messages.
• Schedule and manage meeting rooms for appointments, conferences and events.
• Keep the reception area clean, organized and presentable at all times.
• Handle mail and courier services; sort and distribute packages.
• Monitor and replenish office supplies for daily operations.
• Maintain office records, contact lists and basic documentation.
• Coordinate internal messages and announcements to employees.
• Act as first point of contact in emergencies and guide towards safety protocols.

Skills

Front Desk Management

Visitor Handling

Call Management

Meeting Room Coordination

Reception Area Maintenance

Mail & Courier Handling

Office Supplies Management

Data Entry

Documentation

Internal Coordination

Emergency Handling

Job description

Roles & Responsibility

Front Desk Management: - - - - Visitor Handling: Greet and welcome visitors in a courteous and professional manner. Maintain a visitor log and issue visitor passes as per security protocols. Call Management: Answer and direct phone calls promptly, take messages, and ensure effective communication with the concerned personnel. Meeting Room Coordination: Schedule and manage meeting rooms, ensuring they are prepared for appointments, conferences, and events. Reception Area Maintenance: Keep the reception area clean, organized, and presentable at all times.

Administrative Support: - - - Mail and Courier Handling: Receive, sort, and distribute incoming mail and packages; manage outgoing couriers efficiently. Office Supplies Management: Monitor and replenish office supplies, ensuring stock availability for daily operations. Data Entry & Documentation: Maintain office records, update contact lists, and assist with document management.

Communication & Coordination: - - Internal Coordination: Communicate messages, announcements, and updates to employees as required. Emergency Handling: Act as the first point of contact in case of emergencies, guiding visitors and employees towards safety protocols.