Front Office Executive

Anika Industries; Mumbai; On-site; INR 180,000 - 320,000; Full time

Job summary

Anika Industries is seeking a proactive Front Desk Administrator in Mumbai. The role covers greeting visitors, managing a visitor log, and directing calls to the right personnel.

You will coordinate meetings, keep the reception area orderly, and support mail, courier, and office supply tasks. Ideal candidates will assist with data entry and internal communications, while staying prepared to guide staff and visitors during emergencies.

Responsibilities

• Front Desk Management including greeting visitors in a courteous and professional manner.
• Maintain a visitor log and issue visitor passes as per security protocols.
• Call Management: answer and direct phone calls, take messages and ensure effective communication with the concerned personnel.
• Meeting Room Coordination: schedule and manage meeting rooms, ensuring they are prepared for appointments, conferences, and events.
• Reception Area Maintenance: keep the reception area clean, organized and presentable at all times.
• Mail and Courier Handling: receive, sort and distribute incoming mail and packages; manage outgoing couriers efficiently.
• Office Supplies Management: monitor and replenish office supplies, ensuring stock availability for daily operations.
• Data Entry & Documentation: maintain office records, update contact lists, and assist with document management.
• Internal Coordination: communicate messages, announcements, and updates to employees as required.
• Emergency Handling: act as the first point of contact in case of emergencies, guiding visitors and employees towards safety protocols.

Skills

Visitor handling

Call management

Meeting room coordination

Reception area upkeep

Data entry

Job description

Roles & Responsibility

Front Desk Management: - - - - Visitor Handling: Greet and welcome visitors in a courteous and professional manner. Maintain a visitor log and issue visitor passes as per security protocols. Call Management: Answer and direct phone calls promptly, take messages, and ensure effective communication with the concerned personnel. Meeting Room Coordination: Schedule and manage meeting rooms, ensuring they are prepared for appointments, conferences, and events. Reception Area Maintenance: Keep the reception area clean, organized, and presentable at all times.

Administrative Support: - - - Mail and Courier Handling: Receive, sort, and distribute incoming mail and packages; manage outgoing couriers efficiently. Office Supplies Management: Monitor and replenish office supplies, ensuring stock availability for daily operations. Data Entry & Documentation: Maintain office records, update contact lists, and assist with document management.

Communication & Coordination: - - Internal Coordination: Communicate messages, announcements, and updates to employees as required. Emergency Handling: Act as the first point of contact in case of emergencies, guiding visitors and employees towards safety protocols.