Role Overview
We are looking for a proactive, well-organized, and presentable Front Office & Admin Executive to manage front desk operations and oversee routine office administration activities. The role involves ensuring a professional visitor experience while maintaining smooth day-to-day office operations, housekeeping, and facility coordination.
Key Responsibilities
1. Front Office Management
- Act as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming experience.
- Handle incoming calls, emails, and messages, directing them to the concerned departments.
- Manage visitor entries, appointments, meeting schedules, and conference room bookings.
- Ensure the reception area and meeting rooms are neat, organized, and presentable.
2. Office Administration & Facility Management
- Manage day-to-day office administration, including stationery, pantry supplies, housekeeping materials, and other office consumables.
- Supervise housekeeping staff and monitor daily cleaning activities to maintain office hygiene and cleanliness.
- Monitor office supplies and maintain stock records, material inventory, and periodic consumption reports.
- Maintain administrative registers, including visitor, courier, stationery, and other relevant records.
3. Courier & Vendor Coordination
- Manage incoming and outgoing couriers, dispatches, and maintain accurate tracking records.
- Coordinate with courier partners, vendors, and service providers for timely deliveries and administrative requirements.
- Ensure timely replenishment of office supplies and follow up on pending maintenance or service requests.
4. General Administrative Support
- Coordinate meeting arrangements, refreshments, and other logistical requirements.
- Provide administrative support to employees and assist with internal events and office-related activities.
- Prepare basic administrative reports and ensure proper documentation and record keeping.
What We're Looking For
- Graduate in any discipline with 13 years of relevant experience in front office or administration.
- Excellent verbal and written communication and interpersonal skills.
- Pleasant personality with a professional and service-oriented approach.
- Good organizational, coordination, and multitasking abilities.
- Proficiency in MS Office, particularly Word and Excel.
- Ability to maintain records, manage inventory, and prepare basic reports.
- Experience in coordinating housekeeping staff, vendors, and facility-related activities.
- Self-motivated, responsible, and capable of independently handling routine administrative tasks.