Front Office Executive

Muthoot Capital; Ernakulam; On-site; INR 240,000 - 300,000; Full time

Job summary

Muthoot Capital in Ernakulam, Kerala, India, is seeking a receptionist to greet visitors, manage calls and emails, and support overall office operations.

You will maintain visitor records, coordinate meeting room bookings, and assist with scheduling appointments, courier services, and document management to ensure smooth daily operations. The role emphasizes professional communication and strong organizational skills.

Qualifications

• Excellent verbal and written communication.
• Strong customer service orientation.
• Telephone and email etiquette.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Good time management skills.
• Professional appearance and demeanor.
• Attention to detail.

Responsibilities

• Greet and assist visitors, clients, and employees in a professional manner.
• Manage incoming calls, emails, and correspondence, directing them to the appropriate departments.
• Maintain visitor records and ensure adherence to security and office protocols.
• Coordinate meeting room bookings and assist with scheduling appointments.
• Handle courier services, postal correspondence, and document management.
• Support administrative and office management activities.
• Maintain reception and common areas in an organized and presentable manner.
• Coordinate with vendors and service providers for office-related needs.
• Provide general information and support to visitors and employees.
• Ensure timely reporting and maintenance of office records and documentation.

Skills

Verbal communication

Written communication

Customer service

Phone etiquette

MS Office

Organizational skills

Multitasking

Time management

Professional appearance

Attention to detail

Job description

Role & responsibilities

• Greet and assist visitors, clients, and employees in a professional manner.
• Manage incoming calls, emails, and correspondence, directing them to the appropriate departments.
• Maintain visitor records and ensure adherence to security and office protocols.
• Coordinate meeting room bookings and assist with scheduling appointments.
• Handle courier services, postal correspondence, and document management.
• Support administrative and office management activities.
• Maintain reception and common areas in an organized and presentable manner.
• Coordinate with vendors and service providers for office-related needs.
• Provide general information and support to visitors and employees.
• Ensure timely reporting and maintenance of office records and documentation.

Preferred candidate profile

Excellent verbal and written communication

• Customer service orientation
• Telephone and email etiquette
• MS Office (Word, Excel, Outlook)
• Organizational and multitasking abilities
• Time management skills
• Professional appearance and demeanor
• Attention to detail