Front Desk Executive

MSC (MicroSave Consulting); Lucknow; On-site; INR 400,000 - 600,000; Full time

Job summary

MSC (MicroSave Consulting) in Lucknow is seeking a Front Office Executive to manage the reception, greet visitors, and coordinate day-to-day front desk activities. The role emphasizes front office operations and coordination with internal departments to ensure smooth office functioning.

The candidate should have 3–5 years of experience, strong interpersonal and communication skills, and proficiency in MS Word, Excel, and PowerPoint.

Qualifications

• Candidate must hold a Bachelor's degree and 3–5 years of front office/administrative experience.
• Excellent interpersonal and communication skills with a customer-centric approach.
• Proficiency in MS Word, Excel and PowerPoint; ability to handle visitors and calls professionally.

Responsibilities

• Welcome and assist visitors and guests professionally.
• Manage the reception area and keep it neat and presentable.
• Handle incoming calls and emails and direct to the appropriate department.
• Maintain visitor records and issue passes as required.
• Coordinate meetings and conference room bookings.
• Support travel, meetings, and event coordination as needed.

Skills

Interpersonal skills

Communication skills

Customer service

MS Word

MS Excel

PowerPoint

Education

Bachelor's degree

MBA or related master's degree

Tools

MS Word

MS Excel

PowerPoint

Job description

We are looking for a professional and friendly Front Office Executive to manage the reception area, handle visitors and calls, and provide smooth day-to-day front desk support. The role will be primarily focused onfront office andcoordination , with administrative responsibilities.

Detailed Responsibilities

• Welcome and assist visitors, clients, and guests in a professional manner.
• Manage the reception area and ensure it is neat and presentable.
• Handle incoming calls, emails, and general enquiries, and direct them to the appropriate department.
• Maintain visitor records and issue visitor passes where required.
• Coordinate meetings, appointments, and conference room bookings.
• Receive and distribute courier, mail, and documents.
• Coordinate with internal departments for visitor and meeting requirements.
• Maintain basic front-office records and reports.
• Support employees and visitors with general queries and information.
• Assist with travel, meeting, or event coordination when required.
• Coordinate with housekeeping, security, and other support staff for smooth office operations.
• Perform administrative tasks such as maintaining basic office records, stationery coordination, and documentation.
• Ensure professional communication and a positive experience for visitors and employees.
• Perform other front-office and coordination duties as assigned.
• Bachelor's Degree
• Master’s in Business Administration or Master's in any other discipline course

Experience:

• 3-5 years of experience

Key attributes:

• Strong interpersonal and communication skills
• Ability to build strong relationships with all stakeholders
• Proficient in word, excel, and PowerPoint