Front office executive

Nextenti Tech Private Limited; Ernakulam; On-site; INR 250,000 - 450,000; Full time

Job summary

Nextenti Tech Private Limited is seeking a dedicated billing assistant to manage patient appointments, handle inquiries, and support insurance processes. The role involves processing claims, maintaining billing records, and ensuring department coordination for smooth financial operations.

The ideal candidate will assist patients in understanding their insurance benefits and responsibilities, while maintaining compliance with hospital policies and generating routine billing reports for management.

Responsibilities

• Manage patient appointments and schedule consultations efficiently.
• Handle patient inquiries and provide accurate information about billing and insurance processes.
• Process insurance claims and coordinate with insurance companies for claim approvals and reimbursements.
• Maintain accurate and up-to-date records of patient billing information.
• Assist patients with understanding their insurance benefits and financial responsibilities.
• Ensure smooth coordination between the billing department and other departments.
• Provide exceptional customer service and act as the first point of contact for patients.
• Address and resolve any discrepancies related to billing and insurance claims.
• Ensure compliance with hospital policies and procedures in relation to billing and insurance operations.
• Generate and present billing reports to management as required.

Job description

• Manage patient appointments and schedule consultations efficiently.
• Handle patient inquiries and provide accurate information about billing and insurance processes.
• Process insurance claims and coordinate with insurance companies for claim approvals and reimbursements.
• Maintain accurate and up-to-date records of patient billing information.
• Assist patients with understanding their insurance benefits and financial responsibilities.
• Ensure smooth coordination between the billing department and other departments.
• Provide exceptional customer service and act as the first point of contact for patients.
• Address and resolve any discrepancies related to billing and insurance claims.
• Ensure compliance with hospital policies and procedures in relation to billing and insurance operations.
• Generate and present billing reports to management as required.