Front Office Executive

Excel Group Of Companies; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

Excel Group Of Companies in Chennai invites applications for a Front Office Executive to manage reception, handle phone calls, emails, and walk-ins, and coordinate with other departments.

The role focuses on delivering outstanding customer service, maintaining accurate records, and ensuring smooth office operations through effective filing and document handling.

Qualifications

• Handle front office operations including phone, email, and walk-in visitors.
• Provide exceptional customer service to clients and visitors.
• Maintain accurate records of correspondence, reports, and other documents.
• Coordinate with other departments to ensure smooth operations.

Responsibilities

• Manage front office operations, including handling phone calls, emails, and walk-in visitors.
• Provide exceptional customer service to clients and visitors.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain accurate records of correspondence, reports, and other documents.

Skills

Front office operations

Customer service

Communication

Records management

Tools

Email handling

Mail & deliveries coordination

Filing systems

Job description

• Manage front office operations, including handling phone calls, emails, and walk-in visitors.
• Provide exceptional customer service to clients and visitors.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain accurate records of correspondence, reports, and other documents.
• Coordinate with other departments to ensure smooth operations.
• Develop and implement effective filing systems, both physical and digital.