Front Office Executive

Merlin Group; Kolkata; On-site; INR 250,000 - 400,000; Full time

Job summary

Merlin Group is looking for a Front Desk Executive in Kolkata, India. The selected candidate will greet and welcome visitors, handle communications, maintain records, and support the HR/Admin team in daily office operations. This role requires strong organizational skills and the ability to manage tasks efficiently in a professional environment.

Qualifications

• Proficient in handling incoming calls and emails.
• Strong organizational skills.
• Ability to maintain visitor records effectively.

Responsibilities

• Greet and welcome visitors, clients, and vendors.
• Handle incoming calls, emails, and inquiries.
• Maintain cleanliness and organization of the reception area.

Job description

1. Greet and welcome visitors, clients, and vendors in a courteous and professional manner.
2. Handle incoming calls, emails, and inquiries, and direct them to the appropriate departments.
3. Maintain visitor records and ensure proper entry protocols are followed.
4. Manage courier, dispatch, and inward/outward mail records.
5. Assist in administrative tasks such as data entry, filing, and documentation.
6. Maintain cleanliness and organization of the reception area.
7. Support HR/Admin team in day-to-day office coordination.
8. Handle basic customer queries related to projects and direct them accordingly.