Front Office Executive

Genius Consultants; Pune District; On-site; INR 180,000 - 320,000; Full time

Job summary

Genius Consultants in Pune, Maharashtra, invites applications for a Receptionist to be the first point of contact for visitors and clients. You will welcome and assist people in a professional manner and direct calls to the appropriate department.

The role involves managing the reception desk, coordinating meeting room bookings, handling inquiries, maintaining records, and supporting general office coordination to ensure smooth operations.

Responsibilities

• Welcome and assist visitors, clients, and employees in a professional manner.
• Handle incoming and outgoing calls and direct them to the appropriate department.
• Manage the reception desk and maintain visitor records.
• Coordinate meeting room bookings and appointments.
• Respond to customer inquiries and provide accurate information.
• Resolve basic customer concerns or escalate them to the relevant team.
• Maintain office registers, records, and documentation.
• Coordinate with internal departments for smooth operations.
• Receive and distribute couriers, parcels, and official correspondence.
• Ensure the reception and waiting area is clean and well-maintained.
• Support administrative and office coordination activities as required.

Job description

Role & responsibilities

• Welcome and assist visitors, clients, and employees in a professional manner.
• Handle incoming and outgoing calls and direct them to the appropriate department.
• Manage the reception desk and maintain visitor records.
• Coordinate meeting room bookings and appointments.
• Respond to customer inquiries and provide accurate information.
• Resolve basic customer concerns or escalation them to the relevant team.
• Maintain office registers, records, and documentation.
• Coordinate with internal departments for smooth operations.
• Receive and distribute couriers, parcels, and official correspondence.
• Ensure the reception and waiting area is clean and well-maintained.
• Support administrative and office coordination activities as required.