Front Desk Receptionist

Butterfly Learnings; Chhatrapati Sambhajinagar District; On-site; INR 167,000 - 279,000; Full time

Job summary

Butterfly Learnings is seeking a front desk administrator to manage daily operations, assist parents and visitors, coordinate appointments with therapists and doctors, and handle admissions for therapy sessions. The role requires professionalism, empathy, and strong organizational skills to ensure smooth day-to-day clinic functioning.

The incumbent will maintain patient records, handle fee collections, and perform data entry and reporting in MS Excel, while coordinating with internal departments

Qualifications

• Experience in front desk operations within healthcare/therapy settings preferred.
• Strong communication and empathy when dealing with parents and visitors.
• Ability to coordinate appointments among multiple stakeholders.
• Attention to confidentiality and data privacy requirements.

Responsibilities

• Manage complete front desk operations efficiently.
• Welcome and assist parents and visitors in a professional and empathetic manner.
• Coordinate appointments between parents, therapists, and doctors.
• Schedule and manage therapy sessions for children.
• Handle admissions and registration-related activities.
• Collect therapy fees and maintain payment records.
• Maintain accurate patient records and documentation.
• Perform data entry and prepare reports using MS Excel.
• Coordinate with internal departments to ensure smooth day-to-day operations.
• Address parent queries and provide timely support.
• Follow up with parents regarding appointments, admissions, pending documentation, and fee collections.
• Maintain confidentiality of patient information at all times.

Skills

Front desk operations

Customer service

Appointment scheduling

Medical records

Data entry

Excel skills

Tools

MS Excel

Job description

• Manage complete front desk operations efficiently.
• Welcome and assist parents and visitors in a professional and empathetic manner.
• Coordinate appointments between parents, therapists, and doctors.
• Schedule and manage therapy sessions for children.
• Handle admissions and registration-related activities.
• Collect therapy fees and maintain payment records.
• Maintain accurate patient records and documentation.
• Perform data entry and prepare reports using MS Excel.
• Coordinate with internal departments to ensure smooth day-to-day operations.
• Address parent queries and provide timely support.
• Follow up with parents regarding appointments, admissions, pending documentation, and fee collections.
• Maintain confidentiality of patient information at all times.