Front Desk Executive

Radix Healthcare; Delhi; On-site; INR 150,000 - 230,000; Full time

Job summary

Radix Healthcare is seeking a professional receptionist to greet visitors, manage the front desk, and handle calls with courtesy and efficiency. The role includes scheduling, coordinating with staff, guiding patients, and ensuring a smooth patient flow across inpatient and outpatient services.

The candidate will also manage payments, maintain records, protect patient privacy, and support the team in delivering high-quality care in a busy healthcare setting.

Responsibilities

• 1. Greet and welcome guests and visitors in a professional manner.
• 2. Manage incoming calls and direct them to the appropriate personnel.
• 3. Handle patient inquiries and provide information regarding services.
• 4. Schedule appointments and maintain an organized calendar.
• 5. Coordinate with medical staff to ensure seamless patient flow.
• 6. Ensure patient satisfaction through effective communication and support.
• 7. Process admissions and discharges for inpatient and outpatient services.
• 8. Handle cash transactions and maintain accurate financial records.
• 9. Maintain cleanliness and orderliness of the reception area.
• 10. Assist in managing office supplies and inventory for the reception area.
• 11. Document and maintain records of patient interactions and transactions.
• 12. Collaborate with team members to enhance overall service delivery.
• 13. Follow established protocols for patient privacy and confidentiality.
• 14. Provide support during emergencies and coordinate with relevant personnel.
• 15. Stay updated with organizational policies and procedures to ensure compliance.

Job description

Job Description:

• 1. Greet and welcome guests and visitors in a professional manner.


• 2. Manage incoming calls and direct them to the appropriate personnel.


• 3. Handle patient inquiries and provide information regarding services.


• 4. Schedule appointments and maintain an organized calendar.


• 5. Coordinate with medical staff to ensure seamless patient flow.


• 6. Ensure patient satisfaction through effective communication and support.


• 7. Process admissions and discharges for inpatient and outpatient services.


• 8. Handle cash transactions and maintain accurate financial records.


• 9. Maintain cleanliness and orderliness of the reception area.


• 10. Assist in managing office supplies and inventory for the reception area.


• 11. Document and maintain records of patient interactions and transactions.


• 12. Collaborate with team members to enhance overall service delivery.


• 13. Follow established protocols for patient privacy and confidentiality.


• 14. Provide support during emergencies and coordinate with relevant personnel.


• 15. Stay updated with organizational policies and procedures to ensure compliance.