Front Office Executive

Centre For Sight; NTR, Hyderabad, Vikarabad; On-site; INR 167,000 - 234,000; Full time

Job summary

Centre For Sight is seeking a front desk receptionist to greet patients and visitors professionally at the main entrance. You will manage registrations, scheduling, and follow-ups, coordinating with doctors and staff to ensure smooth patient flow.

The role includes maintaining accurate records, handling basic billing inquiries, and keeping the reception area welcoming and organized. Strong communication and customer service skills are essential for success in this busy clinic.

Qualifications

• Front-desk customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to manage registrations, scheduling, and follow-ups.

Responsibilities

• Greet and assist patients, visitors, and callers with professionalism and courtesy.
• Manage patient registration, appointment scheduling, and follow-ups.
• Coordinate with doctors, nurses, and other operational staff for smooth patient flow.
• Maintain front desk records, files, and documentation accurately.
• Handle basic billing, enquiries, and administrative tasks.
• Ensure the reception area is organized, clean, and welcoming.
• Escalate issues or patient complaints to the manager promptly.

Skills

Customer service

Communication

Organizational skills

MS Office

Billing software

Tools

MS Office

Billing software

Job description

Role & responsibilities

• Greet and assist patients, visitors, and callers with professionalism and courtesy.
• Manage patient registration, appointment scheduling, and follow-ups.
• Coordinate with doctors, nurses, and other operational staff for smooth patient flow.
• Maintain front desk records, files, and documentation accurately.
• Handle basic billing, enquiries, and administrative tasks.
• Ensure the reception area is organized, clean, and welcoming.
• Escalate issues or patient complaints to the manager promptly.