Parent Relation Executive/FRONT Office ADMIN

Futuristic Educational Society; Hyderabad; On-site; INR 223,000 - 357,000; Full time

Job summary

Futuristic Educational Society in Hyderabad is seeking an organized Front Office Executive to manage the school reception, greet students and visitors, and handle all front desk duties with professionalism.

The role involves managing calls and emails, maintaining records, coordinating with the Principal and Admissions teams, and supporting admissions-related documentation and campus visits. The candidate should ensure security procedures and confidentiality are maintained.

Responsibilities

• Manage the school reception and ensure a welcoming, professional environment.
• Greet students, parents, visitors, and staff courteously.
• Handle incoming and outgoing calls, emails, and correspondence.
• Maintain the front office register, visitor records, and appointment schedules.
• Attend to parent enquiries and provide accurate information about school procedures, timings, activities, and services.
• Coordinate appointments with the Principal, Head of School, coordinators, and teachers.
• Manage visitor entry and ensure compliance with school security procedures.
• Handle parent concerns professionally and direct them to the appropriate department.
• Assist students who approach the front office with queries or concerns.
• Coordinate with teachers and relevant staff regarding student attendance, early departures, late arrivals, and permissions.
• Maintain appropriate records related to student movements and front-office requests.
• Support the school during emergencies by coordinating communication with parents and staff.
• Maintain and update school records, registers, forms, and official documents.
• Prepare letters, notices, circulars, certificates, and other routine correspondence.
• Assist with student admissions, withdrawals, transfers, and documentation.
• Maintain confidentiality of student, parent, and staff information.
• Respond to prospective parents' enquiries regarding admissions.
• Explain the school's admission process, required documents, fee-related procedures, and key academic information.
• Schedule campus visits, admission meetings, assessments, and interactions.
• Coordinate with the Admissions and Academic teams to ensure smooth processing of applications.

Job description

• Front Office Management
• Manage the school reception and ensure a welcoming, professional environment.
• Greet students, parents, visitors, and staff courteously.
• Handle incoming and outgoing calls, emails, and correspondence.
• Maintain the front office register, visitor records, and appointment schedules.
• Parent & Visitor Coordination
• Attend to parent enquiries and provide accurate information about school procedures, timings, activities, and services.
• Coordinate appointments with the Principal, Head of School, coordinators, and teachers.
• Manage visitor entry and ensure compliance with school security procedures.
• Handle parent concerns professionally and direct them to the appropriate department.
• Student Support
• Assist students who approach the front office with queries or concerns.
• Coordinate with teachers and relevant staff regarding student attendance, early departures, late arrivals, and permissions.
• Maintain appropriate records related to student movements and front-office requests.
• Support the school during emergencies by coordinating communication with parents and staff.
• Administrative & Documentation Duties
• Maintain and update school records, registers, forms, and official documents.
• Prepare letters, notices, circulars, certificates, and other routine correspondence.
• Assist with student admissions, withdrawals, transfers, and documentation.
• Maintain confidentiality of student, parent, and staff information.
• Admissions Support
• Respond to prospective parents' enquiries regarding admissions.
• Explain the school's admission process, required documents, fee-related procedures, and key academic information.
• Schedule campus visits, admission meetings, assessments, and interactions.
• Coordinate with the Admissions and Academic teams to ensure smooth processing of applications.