Front Desk Executive

Drlogy Technologies Pvt. Ltd.; Ahmedabad District; On-site; INR 180,000 - 280,000; Full time

Job summary

Drlogy Technologies Pvt. Ltd. invites applications for a Front Desk Executive (Female) to support patient services at our Doordarshan Tower location in Thaltej, Ahmedabad. The role involves front-office tasks, registration, appointment coordination, and excellent guest relations.

The ideal candidate is a female with 1-3 years of experience, any graduate, and able to handle inquiries, registrations, and service coordination with confidentiality and professionalism.

Qualifications

• Minimum 1-3 years of experience in front desk or hospital front office.
• Candidate should have completed graduation.
• Female candidates preferred for this role.

Responsibilities

• Welcome patients, attendants and visitors professionally.
• Assist with patient registration and demographic updates.
• Schedule and confirm appointments according to hospital procedures.
• Handle telephone, walk-in and routine service enquiries.
• Provide information regarding doctors, departments, services and timings.
• Guide patients to OPD, IPD, diagnostics, pharmacy, billing and other departments.
• Assist with admission and discharge-related front-office activities.
• Maintain front-desk registers and patient-service records.

Skills

Patient Registration

Front Desk Management

Appointment Scheduling

Query Handling

Guest Relations

Education

Any Graduation

Job description

Job Requirements

Experience

1 - 3 Years Experience

Education

• Any Graduate

Female

Vacancy

1

Last Date to Apply

25, March 2027

Job Role

Work Location

Doordarshan Tower, Drive In Road, Thaltej, Ahmedabad

Work Mode

Work From Office

Department

Front Office , Patient Services

Role

Front Desk Executive (Female)

Employment type

• Full time

Key Skills

Patient Registration & Front Desk Management

Appointment Scheduling

Query Handling & Guest Relations

Preference Languages

Any Language

Job Story

Job Description

A Front Desk Executive supports front-office operations by assisting patients, attendants, and visitors with registration, appointments, enquiries, and hospital-service information. The coordinates with clinical and administrative departments to facilitate smooth patient flow and provides professional customer service while maintaining accurate records and confidentiality.

• Welcome patients, attendants, and visitors professionally.
• Assist with patient registration and demographic updates.
• Schedule and confirm appointments according to hospital procedures.
• Handle telephone, walk-in, and routine service enquiries.
• Provide information regarding doctors, departments, services, and timings.
• Guide patients to OPD, IPD, diagnostics, pharmacy, billing, and other departments.
• Assist with admission and discharge-related front-office activities.
• Verify basic documents and information required for registration or services.
• Coordinate with doctors, nurses, billing, diagnostics, and administrative teams.
• Maintain front-desk registers and patient-service records.
• Assist patients with routine documentation and service requests.
• Handle basic complaints and escalated concerns to the appropriate supervisor.
• Support patient feedback and service-quality activities.
• Assist with insurance/TPA coordination where applicable.
• Maintain reception-area readiness and organized documentation.
• Prepare routine front-office reports as required.
• Follow hospital SOPs and patient-service standards.
• Maintain patient confidentiality and professional communication.

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