Female-Front Office Executive

Eye7 Chaudhary Eye Centre; New Delhi; On-site; INR 180,000 - 300,000; Full time

Job summary

Eye7 Chaudhary Eye Centre in Delhi seeks a polite, well-organized Front Office Executive to welcome patients, assist with registrations, manage appointments, and coordinate with doctors and departments for smooth front desk operations.

Fresh graduates are welcome. Strong communication, pleasant demeanor, basic MS Office skills, and multitasking in a busy hospital setting are valued; weekend shifts may be required.

Qualifications

• Graduate in any stream.
• Good verbal communication and interpersonal skills.
• Basic computer knowledge and MS Office skills.
• Pleasant personality with a patient-friendly attitude.
• Ability to manage multiple tasks in a busy hospital environment.

Responsibilities

• Welcome patients, attendants, and visitors courteously.
• Assist patients with registration and OPD appointment booking.
• Guide patients to departments, doctors, and diagnostic services.
• Handle incoming calls and respond to patient inquiries.
• Maintain patient registration details and front desk records accurately.
• Coordinate with doctors, nursing staff, billing, and other departments.
• Assist with appointment scheduling and patient queue management.
• Provide information regarding consultation timings and hospital services.
• Support admission and discharge desk activities as required.
• Maintain patient confidentiality and follow hospital policies.
• Ensure the reception area remains clean, organized, and professional.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service

Professional attitude

Education

Graduate in any stream

Tools

MS Office

Job description

Job Title: Front Office Executive
Department: Front Office / Patient Services
Industry: Hospital
Experience: Fresher can apply

Location : Lajpat Nagar, Shaheen Bagh, Daryaganj
Job Type: Full-Time

Job Summary

We are looking for a polite, well-organized, and patient-focused Front Office Executive to join our hospital team. The candidate will be responsible for welcoming patients and visitors, assisting with registration, managing appointments, and coordinating with doctors and other hospital departments to ensure smooth front desk operations.

Freshers are welcome to apply. Candidates with good communication skills, pleasant personality, a professional attitude, and a willingness to learn will be preferred.

Key Responsibilities

• Welcome patients, attendants, and visitors courteously.
• Assist patients with registration and OPD appointment booking.
• Guide patients to the appropriate departments, doctors, and diagnostic services.
• Handle incoming calls and respond to patient inquiries.
• Maintain patient registration details and front office records accurately.
• Coordinate with doctors, nursing staff, billing, and other departments.
• Assist with appointment scheduling and patient queue management.
• Provide information regarding consultation timings and hospital services.
• Support admission and discharge desk activities, as required.
• Maintain patient confidentiality and follow hospital policies.
• Ensure the reception area remains clean, organized, and professional.
• Handle patient concerns politely and escalated issues to the concerned department when required.

Eligibility Criteria

• Graduate in any stream
• Freshers are welcome to apply.
• Good verbal communication and interpersonal skills.
• Basic computer knowledge and MS Office skills.
• Pleasant personality with a patient-friendly attitude.
• Ability to manage multiple tasks in a busy hospital environment.
• Willingness to work in shifts, including weekends, as per hospital requirements.