Front Desk Executive

Drlogy Technologies Pvt. Ltd.; Solapur; On-site; INR 180,000 - 240,000; Full time

Job summary

Drlogy Technologies Pvt. Ltd. in Solapur is seeking a Front Desk Executive to manage reception activities and act as the first point of contact for patients and visitors.

You will support patient registration, appointment scheduling, and enquiry handling while coordinating with departments to ensure a professional patient-service experience. The role requires 0–5 years of experience, a Graduate degree, and strong Marathi/Hindi communication.

Qualifications

• Graduate with 0–5 years' experience.
• Gender inclusive: all genders welcome.
• Excellent communication and receptionist skills.

Responsibilities

• Welcome patients, visitors, and attendants courteously.
• Register patients and update demographic information.
• Schedule, confirm, and manage appointments.
• Handle telephone, email, and walk-in enquiries.
• Coordinate with doctors, nursing staff, and other departments.
• Maintain reception records and appointment schedules.
• Support billing and payment coordination where applicable.
• Maintain confidentiality and cleanliness of the reception area.
• Prepare routine front-office reports and follow SOPs.

Skills

Reception & Enquiry Handling

MS Office

Marathi

Hindi

Education

Graduate

Tools

LIS

HIS Data Entry

MS Office

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

0 - 5 Years Experience

Education

• Graduate

All Gender

Vacancy

1

Last Date to Apply

05, April 2027

Job Role

Work Location

Solapur

Work Mode

Work From Office

Department

Front Desk , Front Office

Role

Front Desk Executive

Employment type

• Full time

Key Skills

Reception & Enquiry Handling

LIS

HIS Data Entry

Communication Skills (Marathi

Hindi

MS office

Preference Languages

Any Language

Job Description

A Front Desk Executive is responsible for managing reception activities and serving as the first point of contact for patients, visitors, and attendants. The supports patient registration, appointment scheduling, enquiry handling, coordination with departments, and delivery of a professional patient-service experience.

• Welcome patients, visitors, and attendants courteously.
• Register patients and update demographic information accurately.
• Schedule, confirm, and manage appointments.
• Handle telephone, email, and walk-in enquiries.
• Provide information regarding hospital services and departments.
• Guide patients to appropriate service areas.
• Coordinate with doctors, nursing staff, and other departments.
• Maintain reception records, registers, and appointment schedules.
• Assist patients with required documentation and forms.
• Support admission and registration-related processes.
• Handle routine patient complaints and elevate concerns appropriately.
• Monitor waiting areas and patient flow.
• Follow up on appointments and patient communications.
• Support billing and payment coordination where applicable.
• Maintain confidentiality of patient information.
• Ensure professional and courteous communication at all times.
• Maintain cleanliness and readiness of the reception area.
• Prepare routine front-office reports as required.
• Follow hospital SOPs and service standards.
• Support quality-improvement and patient-experience initiatives.