Executive - Front Desk

Drlogy Technologies Pvt. Ltd.; Ahmedabad District; On-site; INR 279,000 - 424,000; Full time

Job summary

Drlogy Technologies Pvt. Ltd. in Ahmedabad seeks an Executive - Front Desk to support patient billing at Ghuma.

The role requires 2–3 years’ experience, strong communication, appointment scheduling, and enquiry handling. This is a full-time, work-from-office position. Responsibilities include preparing and processing bills for consultations and hospital services, verifying charges, generating invoices and receipts, collecting payments, and coordinating with admissions, pharmacy and diagnostic

Qualifications

• 2–3 years experience in front desk or billing.
• Any Graduate degree required.
• All Gender candidates welcome.

Responsibilities

• Prepare and process patient bills for consultations and hospital services.
• Verify patient details and service charges before billing.
• Enter charges into the billing system accurately.
• Generate invoices, receipts, and payment acknowledgements.
• Collect payments through cash, card, UPI, and other methods.
• Explain billing details to patients and attendants.
• Coordinate with front desk, admissions, discharge, pharmacy, and labs.
• Maintain billing records and reconcile daily collections.
• Assist with final billing at discharge.
• Follow billing SOPs and confidentiality.

Skills

Appointment Scheduling

Communication Skills

Phone & Enquiry Handling

Education

Any Graduate

Tools

MS Office

Job description

Job Requirements

Experience

2 - 3 Years Experience

Education

• Any Graduate

All Gender

Vacancy

1

Last Date to Apply

21, April 2027

Job Role

Work Location

Ghuma, Ahmedabad

Work Mode

Work From Office

Department

Front Desk

Role

Executive - Front Desk

Employment type

• Full time

Key Skills

Appointment Scheduling

Communication Skills

Phone & Enquiry Handling

MS Office. Unit: Krishna Shalby Hospital.

Preference Languages

Any Language

Job Description

An Executive - Billing is responsible for preparing, processing, and verifying patient bills for consultations, diagnostic services, treatments, procedures, and hospital admissions. The involves accurate charge entry, payment collection, invoice generation, coordination with hospital departments, and maintenance of billing records to ensure transparent and efficient financial transactions.

• Prepare and process bills for consultations, investigations, procedures, and hospital services.
• Verify patient details and applicable service charges before billing.
• Enter charges accurately into the hospital billing system.
• Generate invoices, receipts, and payment acknowledgements.
• Collect payments through authorized payment methods.
• Process cash, card, UPI, and other approved transactions.
• Explain billing details and payment requirements to patients and attendants.
• Coordinate with front desk, admission, discharge, pharmacy, and diagnostic departments.
• Verify discounts, concessions, and package rates according to hospital policy.
• Process refunds and billing corrections with appropriate authorization.
• Maintain accurate billing records and transaction documentation.
• Reconcile daily collections and report discrepancies.
• Prepare daily billing and collection reports.
• Assist with final billing during patient discharge.
• Coordinate with insurance and credit billing teams when required.
• Address routine billing queries and elevate complex issues appropriately.
• Ensure timely generation and submission of invoices.
• Maintain confidentiality of patient and financial information.
• Follow billing SOPs, financial controls, and hospital policies.
• Support internal audits and billing-related quality-improvement activities.