Front Desk Executive

Drlogy Technologies Pvt. Ltd.; Kolhapur District; On-site; INR 180,000 - 240,000; Full time

Job summary

Drlogy Technologies Pvt. Ltd. in Kolhapur is hiring a Front Desk Executive to manage reception, patient registration, and appointment scheduling.

The role serves as the first point of contact for patients and visitors, delivering a professional and courteous experience in a hospital setting. You will coordinate with doctors and departments, handle enquiries, maintain records, assist with billing where applicable, and ensure confidentiality.

Qualifications

• Graduate qualification required.
• Front desk/reception experience preferred.
• Excellent Marathi and Hindi communication.
• Proficient with MS Office and patient data entry.

Responsibilities

• Welcome patients and visitors courteously.
• Register patients and update demographic data accurately.
• Schedule and manage appointments.
• Handle phone, email, and walk-in enquiries.
• Provide information about hospital services and departments.
• Coordinate with doctors, nurses, and other departments.
• Maintain reception records and reports.
• Ensure confidentiality of patient information.
• Keep reception area clean and organized.
• Support billing and payment coordination where applicable.

Skills

Reception & Enquiry Handling

LIS

HIS Data Entry

Communication Skills (Marathi)

Hindi

Education

Graduate

Tools

MS Office

Job description

Experience

0 - 5 Years Experience

Education

• Graduate

All Gender

Vacancy

1

Last Date to Apply

05, April 2027

Job Role

Work Location

Kolhapur

Work Mode

Work From Office

Department

Front Desk , Front Office

Role

Front Desk Executive

Employment type

• Full time

Key Skills

Reception & Enquiry Handling

LIS

HIS Data Entry

Communication Skills (Marathi

Hindi

MS office

Preference Languages

Any Language

Job Description

A Front Desk Executive is responsible for managing reception activities and serving as the first point of contact for patients, visitors, and attendants. The supports patient registration, appointment scheduling, enquiry handling, coordination with departments, and delivery of a professional patient-service experience.

• Welcome patients, visitors, and attendants courteously.


• Register patients and update demographic information accurately.


• Schedule, confirm, and manage appointments.


• Handle telephone, email, and walk-in enquiries.


• Provide information regarding hospital services and departments.


• Guide patients to appropriate service areas.


• Coordinate with doctors, nursing staff, and other departments.


• Maintain reception records, registers, and appointment schedules.


• Assist patients with required documentation and forms.


• Support admission and registration-related processes.


• Handle routine patient complaints and escalating concerns appropriately.


• Monitor waiting areas and patient flow.


• Follow up on appointments and patient communications.


• Support billing and payment coordination where applicable.


• Maintain confidentiality of patient information.


• Ensure professional and courteous communication at all times.


• Maintain cleanliness and readiness of the reception area.


• Prepare routine front-office reports as required.


• Follow hospital SOPs and service standards.


• Support quality-improvement and patient-experience initiatives.