Field Support Engineer

Genius Consultants; Bengaluru; On-site; INR 350,000 - 500,000; Full time

Job summary

Genius Consultants seeks a Field Support Engineer for on-site service across Electronic City, Koramangala, Pantho r, HSR Layout and Ejipur in Bengaluru. Two wheeler is compulsory for field mobility.

You will diagnose and resolve broadband, network, and device issues, configure routers, and ensure service levels in the field. Kannada, English and Hindi communication skills are required; Diploma or CCNA certification preferred.

Qualifications

• Diploma or CCNA certification required.
• Strong networking knowledge.
• Ability to resolve network and system related issues in field.
• Good verbal and written communication skills.

Responsibilities

• Configure new broadband connections and resolve network and system issues in the field.
• Configure wireless routers and troubleshoot IP address related problems.
• Maintain service levels and adhere to company standards in field service.

Skills

Networking

Wireless connectivity

IP addressing

Communication skills

Kannada

English

Hindi

Education

Diploma / CCNA certification

Job description

Department: Customer Support

Open Position: Field Support Engineer

Number of Positions: 2

Educational Qualification: Diploma / CCNA certification

Location: Electronic city/Koramangala/Panthur/HSR layout/Ejipur

Two Wheeler is Compulsory

Job Description

Configuration of new broadband connection, Resolving network related & System related issue, Wireless router configuration, resolving IP address related issues, Device recovery. Service level maintenance, adherence to company standards and expectation on service delivery in field.

Skills Required:

Strong Networking knowledge, Problem resolving skill on wireless connectivity, network Analysis, Good verbal / written communication skills,

Communication Skills - Kannada, English, Hindi

Contract HR :9108973843