Field Officer

Aiviue Technologies Pvt. Limited; Chatra; On-site; INR 134,000 - 190,000; Full time

Benefits offered by this job

Petrol allowance

Incentives

Job summary

Namra Finance Ltd. in Chatra, Jharkhand, is hiring a Field Officer to drive field operations, acquire customers, and guide loan processes. You will collect KYC documents, facilitate disbursement, and manage collections while traveling within the assigned area.

The role demands proactive sourcing, relationship building, and diligent adherence to policies. The position offers a permanent, full-time arrangement with a day shift and competitive pay in the INR 12,000–17,000 per month range, plus

Qualifications

• 0 to 5 years of experience in a relevant field.
• Candidate must have Driving Licence or valid Learning Licence.
• Candidate must have Bike or Scooty for Field Work.
• Strong focus on Customer Relationship Management, building trust and rapport.
• Proven ability in Customer Acquisition, identifying and engaging potential clients.
• Candidate must comfortable to do field Job
• Responsibility for efficient and secure Loan Disbursement.
• Skill in Collections management, ensuring timely repayments through diligent follow-ups.
• KYC Verification and accurate documentation.
• Willingness to travel extensively within the assigned field area for comprehensive Field Operations.
• A strong sense of integrity and a proactive, problem-solving approach.
• Eagerness to learn, adapt, and grow in a dynamic financial services environment.

Responsibilities

• Field operations directly impacting outreach and service delivery.
• Proactive customer acquisition and engagement of potential clients.
• Guide applicants through the loan process and ensure documentation for KYC.
• Facilitate loan disbursement and secure funds promptly.
• Maintain collections and follow-ups to ensure timely repayments.
• Build trust and maintain strong customer relationships via mobile app.
• Manage daily tasks efficiently and adhere to policies.

Skills

Customer Acquisition

Loan Sourcing

Loan Disbursement

Collections

KYC Verification

Communication Skills

Interpersonal Skills

Mobile App Handling

Customer Relationship Management

Field Operations

Education

12th Pass

Job description

Namra Finance Ltd. is seeking a dedicated and dynamic Field Officer to join our team in Chatra, Jharkhand, India. This is a permanent, full-time position with a day shift work arrangement, offeringa vital opportunity to contribute to financial inclusion and community development. As a key member of our field operations, you will play a crucial role in expanding our reach and serving our valued customers directly within the community.

We are seeking highly motivated individuals with0 to 5 years of experience, who possess exceptional communication and interpersonal skills. The ideal candidate will be adept at utilizing mobile applications for efficient data entry and operational tasks, demonstrating a proactive and problem-solving approach in the field. A strongsense of integrity, meticulous attention to detail for accurate documentation, and a genuine willingness to travel extensively within the assigned field area are essential for success in this role. We value candidates who are eager to learn, adapt, and grow within a dynamic financialservices environment.

As a Field Officer, your primary responsibilities will revolve around comprehensive field operations, directly impacting our outreach and service delivery within the community. You will be instrumental in proactive customer acquisition, identifying and engaging potential clients, understanding theirfinancial needs, and introducing them to Namra Finance Ltd.'s diverse product offerings. A key part of your role involves meticulous loan sourcing, guiding applicants through the entire application process, and ensuring all necessary documentation for KYC verification is accurately collected, reviewed, and submitted using our digital platforms. You will also be responsible for the efficient and secure loan disbursement, ensuring funds reach beneficiaries promptly while adhering to all company policies and regulatory guidelines. Furthermore, effective collections management will be a crucial duty, requiring you to maintain positive customer relationships, provide support, and ensure timely repayments through diligent follow-ups. This role demands a strong focus on customer relationship management, building trust and rapport to foster long-term engagement and loyalty with Namra FinanceLtd.'s services, all while managing your daily tasks efficiently through our dedicated mobile app.

This role offers a competitive salary ranging from INR 12000 to 17000 per Month + Petrol allowance & Incentive , commensurate with your experience and performance. Join Namra Finance Ltd. and become a part of a team committed to making a tangible difference in the lives of individuals and communities through accessible financial services. If you are passionate about community engagement and possess the driveto excel in field operations, we encourage you to apply today.

Requirements

• 0 to 5 years of experience in a relevant field.
• Candidate must have Driving Licence or valid Learning Licence.
• Candidate must have BIke or Scooty for Filed Work.
• Strong focus on Customer Relationship Management, building trust and rapport.
• Proven ability in Customer Acquisition, identifying and engaging potential clients.
• Candidate must comfortable to do filed Job
• Responsibility for efficient and secure Loan Disbursement.
• Skill in Collections management, ensuring timely repayments through diligent follow-ups.
• Meticulous attention to KYC Verification and accurate documentation.
• Willingness to travel extensively within the assigned field area for comprehensive Field Operations.
• A strong sense of integrity and a proactive, problem-solving approach.
• Eagerness to learn, adapt, and grow in a dynamic financial services environment.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Loan Sourcing
• LoanDisbursement
• Collections
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Mobile App Handling
• Customer Relationship Management
• Field Operations