Field Officer

Aiviue; Jalgaon; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. in Jalgaon, Maharashtra, seeks a Field Officer to expand our community outreach and support clients’ financial journeys. The role focuses on customer acquisition, KYC verification, and loan disbursement activities, with strong emphasis on timely collections.

The ideal candidate has 0–5 years’ field experience, excellent communication, and comfort with smartphone-based data management. This is a permanent, full-time position with day shifts and local impact.

Qualifications

• 0–5 years of field-based experience required.
• Strong communication and interpersonal skills to build trust with diverse client groups.
• Proven ability in customer acquisition and business sourcing.
• Experience with loan disbursement and loan collection processes.
• Attention to detail for KYC verification and regulatory compliance.
• Comfortable using smartphones and mobile apps for field operations.

Responsibilities

• Actively engage with the community to drive customer acquisition and business sourcing.
• Identify potential clients and present Namra Finance Ltd. products and services.
• Conduct thorough KYC verification and collect necessary documents.
• Oversee loan disbursement processes and guide clients through terms and conditions.
• Manage loan collection activities with timely follow-ups and client queries.
• Utilize mobile apps for data management, transactions, and relationship building.

Skills

Customer Acquisition

Business Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Smartphone Usage

Mobile Application Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is seeking a dedicated and dynamic Field Officer to join our team in Jalgaon, Maharashtra, India. This is a permanent, full-timeposition operating on a day shift schedule, offering a unique opportunity to contribute to financial inclusion and community development. As a Field Officer, you will be a crucial link between our financial services and the communities we serve, playing a vital role in expanding our reach andsupporting our clients' financial journeys.

We are looking for proactive individuals with 0 to 5 years of experience who are eager to make a tangible impact. Ideal candidates will possess strong communication and interpersonal skills, enabling them to build trust and rapport withdiverse client groups. Essential requirements include a keen ability for customer acquisition and business sourcing, meticulous attention to detail for KYC verification, and proficiency in handling loan disbursement and collection processes. Furthermore, candidates must be comfortable with smartphone usage and adept at handlingmobile applications for efficient field operations and data management.

As a Field Officer, your primary responsibilities will involve actively engaging with the community to drive customer acquisition and business sourcing initiatives. This includes identifying potential clients, understanding their financial needs, and effectivelypresenting Namra Finance Ltd.'s range of products and services. You will be crucial in conducting thorough KYC verification processes, ensuring all necessary documentation is accurately collected and compliant with regulatory standards. Furthermore, you will facilitate the smooth process of loan disbursement, guiding clients through the terms and conditions, and subsequently manage loan collection activities, including timely follow-ups and addressing client queries. Utilizing your smartphone and our dedicated mobile applications will be essential for efficient data management, transaction processing, and maintaining robust client relationships, all while building and nurturing long-term trust within the community.

This full-time, permanent position offers a competitive annual salary ranging from INR 144,000 to INR 216,000, along withthe opportunity to make a significant impact in financial inclusion. If you are passionate about community engagement, possess the drive to excel in a field-based role, and meet the outlined requirements, we encourage you to apply.

Requirements

- 0 to 5 years of experience in a field-based role.

- Demonstrated ability in customer acquisition and business sourcing.

- Proficiency in loan disbursement and loan collection processes.

- Meticulous attention to detail for KYC verification.

- Strong communication skills and interpersonal skills to build trust and rapport.

- Comfortable with smartphone usage and adept at mobile application handling for efficient field operations.

- Proven ability in relationship building and nurturing long-term client trust.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Business Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Smartphone Usage
• Mobile Application Handling
• Relationship Building